Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Wire Transfer Specialist
Prosperity Bank
Sugar Land, TX
02.2022 - Current
Investigated issues related to failed or delayed payments due to incorrect routing information or other errors.
Executed wire transfers to local and international vendors
Assisted customers with inquiries regarding their incoming and outgoing wire transfers.
Reviewed wire transfer requests and ensured that all requirements were met prior to processing.
Worked on fraudulent wire claims and helped with attempts to retrieve funds.
Personal Banker/Teller
First CommunityBank
Corpus Christi, TX
12.2019 - 12.2021
Provided customer service to clients, including answering questions and resolving issues.
Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
Conducted account openings and closings for clients.
Built strong rapport with new and existing clients to better serve financial needs
Assisted and advised customers on using online and mobile banking systems.
Performed daily balancing of cash drawer and reconciled discrepancies when necessary.