TAYLOR LEMMON
Taylorsville,Utah
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn & Suites By Hilton
08.2017 - 11.2020
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Front Desk
Hilton Garden Inn
03.2017 - 05.2017
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Streamlined front desk operations for improved efficiency and guest experience.
- Assisted guests with special requests, ensuring a comfortable stay and positive feedback.
Sales Associate
Ann's Hallmark
09.2016 - 12.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
No Degree - Photography
Bettendorf High School
Bettendorf05.2017
Skills
Proficient in Microsoft 365
Spreadsheet tracking
Departmental support
Project Management
Customer Service
Call Routing
Additional Information
- Desi Williams, General Manager of Hampton Inn & Suites, 801-879-2749
- Presteige White, Service Advisor at Ferrari, 801-910-7783, Murray, UT
- Michelle Shradar, Entrepreneur, 563-529-1845, Bettendorf, IA
Volunteering Experience
Volunteered for the Festival of Trees- Jingle Jam in 2016
Professional Photography
I do photography on the side and have for years. I shoot multiple different styles and love every part of it.
Timeline
Front Desk Receptionist
Hampton Inn & Suites By Hilton
08.2017 - 11.2020
Front Desk
Hilton Garden Inn
03.2017 - 05.2017
Sales Associate
Ann's Hallmark
09.2016 - 12.2016
No Degree - Photography
Bettendorf High School
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