Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Lewis

Hamilton,Ohio

Summary

Well-trained Restaurant Assistant Manager promoting 5 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills using 5 years of NCAA DII Soccer experience to help in all work environments.

Overview

3
3
years of professional experience

Work History

Assistant Restaurant General Manager

Dray Bar and Grill
02.2022 - Current
  • Creating Excel sheets for budget tracking
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Analyzed daily sales figures and developed strategies to increase sales.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Managed team of up to 30 restaurant staff, maintaining exceptional customer service and quality standards.

Logistics Team Member

All Metals Service & Warehousing
07.2022 - 10.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.

Education

Bachelor of Science - Finance

University of Mount Olive
Mount Olive, NC
12.2021

Associate's degree - Business Management

Monroe College
New Rochelle, NY
04.2019

Skills

  • Customer service
  • Labor cost control
  • Computer literacy
  • Communication skills
  • Time management
  • Leadership
  • Microsoft Applications

Timeline

Logistics Team Member

All Metals Service & Warehousing
07.2022 - 10.2022

Assistant Restaurant General Manager

Dray Bar and Grill
02.2022 - Current

Associate's degree - Business Management

Monroe College

Bachelor of Science - Finance

University of Mount Olive
Taylor Lewis