Taylor Lindstrom
Nampa,ID
Summary
Versatile team member offering over 11 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing the company. Adept in creative displays, Relationship building and enhanced customer satisfaction through innovative arrangements. Skilled in floral design. Consistently delivering on client visions and driving repeat business. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales.
Overview
9
9
years of professional experience
Work History
Floral Merchandiser
Burton&Burton
09.2022 - Current
- Collaborated with event planners to design exquisite floral arrangements for weddings, funerals, and other special occasions, resulting in satisfied clients and repeat business.
- Streamlined the ordering process for seasonal flowers and supplies, reducing waste and ensuring timely deliveries of fresh inventory.
- Collaborated with store management to develop promotional strategies that increased foot traffic and generated interest in the floral department.
- Managed daily operations of the floral department, including staff scheduling, budgeting, inventory control, and quality assurance measures.
- Designed custom bouquets for walk-in customers that exceeded expectations while working within specified budgets.
- Provided exceptional customer service by addressing inquiries, concerns, and feedback in a timely and professional manner.
- Boosted store sales by creating visually appealing and eye-catching floral displays that attracted customers'' attention.
- Ensured fresh inventory by regularly rotating stock and discarding expired or damaged flowers, maintaining high-quality products for purchase.
- Educated customers about proper flower care techniques to extend the life of their purchases and enhance overall satisfaction.
- Assisted in the training of new employees on company policies, procedures, product knowledge, and best practices in floral merchandising.
- Increased efficiency by implementing an organized system for tracking orders, inventory levels, and customer inquiries.
- Implemented creative marketing strategies by showcasing popular items through social media channels resulting in increased online engagement from potential customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
Floral Manager
Albertsons
07.2015 - 09.2022
- Trained employees on customer order taking and basic floral arranging.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
- Inventoried plants and flower care supplies and ordered more.
- Oversaw daily store opening procedures, ensuring cleanliness standards were met before welcoming customers.
- Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
- Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements on the spot.
- Resolved customer complaints promptly, maintaining a professional demeanor while working towards satisfactory solutions.
- Established strong relationships with clients, leading to repeat business and referrals for new customers.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Trained new employees in proper design techniques, customer service skills, and store policies for a seamless integration into the team.
- Assisted with budgeting for department expenses, contributing to the overall profitability of the store.
- Enhanced customer satisfaction by creating visually appealing and innovative floral arrangements for various occasions.
- Educated customers on proper care techniques for their floral purchases, resulting in longer-lasting products and satisfied clients.
- Streamlined order processing and inventory management for increased efficiency in daily operations.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
- Participated in continuing education opportunities to stay current on industry trends and best practices.
- Supervised 4 employees in floral department.
Education
High School Diploma -
Meridian High
Meridian 05.2013
Skills
- Computer Skills
- Creative displays
- Styling Techniques
- Floral design
- Seasonal Trends
- Friendly and outgoing
- Reliable and punctual
- Active listener
- Retail knowledge
- Problem-Solving
- Floral and plant knowledge
- Relationship Building
Accomplishments
- Assisted in the planning and execution of four new store openings.
Timeline
Floral Merchandiser
Burton&Burton
09.2022 - Current
Floral Manager
Albertsons
07.2015 - 09.2022
High School Diploma -
Meridian High
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