Taylor Livingston
Raleigh
Summary
Client services and administrative professional with a Bachelor's degree in Sociology and over four years of experience supporting children, families, and clients across education, healthcare, nonprofit, and legal settings. Recognized as Employee of the Year for outstanding performance as a Special Education Paraeducator. Skilled in case documentation, client communication, crisis intervention, administrative support, and interdisciplinary collaboration. Currently pursuing a Master of Arts in School Counseling.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Wake County Public Schools
Raleigh, NC
10.2025 - Current
- Deliver instruction and maintain classroom continuity across elementary, middle, and high school settings.
- Implement behavior management strategies to support safe and productive learning environments.
- Communicate classroom observations and student concerns with school staff.
NAMI Helpline Specialist Volunteer
National Alliance on Mental Illinois
US
11.2025 - 03.2026
- Responded to a high volume of helpline calls, providing emotional support and connecting individuals with behavioral health resources.
- Maintained accurate documentation of client interactions and escalated higher-risk concerns according to organizational protocols.
Court Appointed Special Advocate
CASA Sacramento
Sacramento, CA
11.2024 - 06.2025
- Conducted home visits, interviews, and ongoing case assessments to advocate for the best interests of a child involved in the foster care system.
- Prepared detailed court reports and maintained confidential case documentation supporting judicial recommendations.
- Collaborated with attorneys, educators, healthcare providers, social workers, and caregivers to coordinate services and support case planning.
Peer Mentor Intern
Project Optimism
Carmichael, CA
09.2024 - 06.2025
- Provided mentorship and client support to individuals experiencing academic, emotional, and social challenges.
- Coordinated outreach initiatives, community events, and engagement activities to support program participation.
- Maintained detailed progress documentation and collaborated with team members on client support strategies.
Veterinary Technician & Secretary
Alamo Animal Hospital
Vacaville, CA
01.2023 - 04.2025
- Coordinated approximately 20 clients daily while managing scheduling and front-office operations in a fast-paced healthcare environment.
- Maintained confidential patient records, medical documentation, inventory records, and administrative files with accuracy and attention to detail.
- Responded to high-volume phone calls, scheduled appointments, processed payments, and addressed client inquiries with professionalism and compassion.
- Assisted veterinary staff during examinations and patient recovery while supporting efficient daily clinical operations.
Para-educator Special Education
Orchard Elementary School
Vacaville, CA
08.2021 - 06.2023
- Provided individualized behavioral and academic support to 5-10 students with diverse developmental and behavioral needs.
- Collected behavioral data and maintained confidential documentation supporting Individualized Education Programs (IEPs) and student progress.
- Utilized Google Workspace and student information systems to maintain accurate student records and documentation.
- Collaborated with teachers, specialists, and multidisciplinary teams to implement individualized support plans.
- Applied crisis intervention and de-escalation techniques to promote student safety and emotional regulation.
- Recognized as Employee of the Year for outstanding dedication, professionalism, and positive contributions to student success.
Education
Master of Arts (M.A.) - School Counseling
Liberty University
06-2028
Bachelor of Arts - Sociology
California State University
Sacramento01-2026
Skills
- Client Services
- Administrative Support
- Case Documentation
- Records Management
- Scheduling & Calendar Management
- Data Entry
- Microsoft Office
- Google Workspace
- Crisis Intervention
- Behavioral Support
- Interdisciplinary Collaboration
- Resource Navigation
Certification
CPR Certified
Timeline
NAMI Helpline Specialist Volunteer
National Alliance on Mental Illinois
11.2025 - 03.2026
Substitute Teacher
Wake County Public Schools
10.2025 - Current
Court Appointed Special Advocate
CASA Sacramento
11.2024 - 06.2025
Peer Mentor Intern
Project Optimism
09.2024 - 06.2025
Veterinary Technician & Secretary
Alamo Animal Hospital
01.2023 - 04.2025
Para-educator Special Education
Orchard Elementary School
08.2021 - 06.2023
Bachelor of Arts - Sociology
California State University
Master of Arts (M.A.) - School Counseling
Liberty University