Taylor Lora

• Perform within the top 5% of sales staff in a high-demand, multimillion-dollar revenue environment
• Utilize consultative sales techniques and behavioral communication strategies to maximize revenue opportunities
• Demonstrate strong objection-handling and negotiation skills by adapting sales approaches to diverse client personalities and needs
• Built and maintained relationships with high-value clientele, resulting in increased repeat business and long-term customer retention
• Managed high-pressure interactions while ensuring professionalism, efficiency, and exceptional customer service
• Resolved customer concerns quickly and effectively, enhancing client trust and satisfaction
• Collaborate with team members and management to exceed nightly sales goals and operational expectations
• Thrive in fast-paced environments requiring multitasking, emotional intelligence, and advanced interpersonal communication skills

High-End Fine Dining Restaurant | Las Vegas, NV | Previous Role

• Provided exceptional customer service in luxury fine dining environment for high-profile and VIP clientele
• Coordinated reservations, guest accommodations, and seating logistics to optimize guest flow in fast-paced environment
• Maintained professionalism and strong communication while handling high guest volume and time-sensitive situations
• Resolved guest concerns to enhance customer satisfaction and ensure memorable dining experiences
• Collaborated closely with management and team members to maintain smooth daily operations and premium guest experiences