Taylor Maddux
Louisville,KY
Summary
Dynamic and adaptable professional with a proven track record in customer service and inventory management. Excelled at 7brew by training new team members and enhancing sales through personalized service. Demonstrates exceptional communication skills and attention to detail, creating positive customer relationships and efficient problem-solving.
Overview
2
2
years of professional experience
Work History
Barista
7brew
04.2024 - Current
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
Cashier
JCPenney
10.2022 - 04.2024
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science -
Jefferson Community And Technical College
Louisville, KY05-2027
High School Diploma -
Fairdale High School
Fairdale, KY05-2024
Skills
- Attention to detail
- communication
- Positive and professional
- Inventory Management
- New Hire Training
- Adaptable
- Reliable
- Problem solver
- Excellent memory
- Customer Service
Timeline
Barista
7brew
04.2024 - Current
Cashier
JCPenney
10.2022 - 04.2024
Associate of Science -
Jefferson Community And Technical College
High School Diploma -
Fairdale High School
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