- Volunteering at animal shelters *Primarily cat based
- Healthcare
- Photography
Taylor Maier
Cherry Hill
Summary
Experienced with managing complex insurance verification and registration processes. Utilizes strong organizational and database management skills to ensure accuracy and compliance with HIPAA. Track record of effective communication and collaborative teamwork to meet institutional goals. Open and clear communication with all included departments within facility. Knowledgeable with medical terminology and human anatomy. Very knowledgeable with computer software systems (Microsoft) and EPIC. Detail-oriented and exceptional time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registrar
Virtua Health-Camden
Camden, NJ
04.2024 - Current
- Managed patient registration process, ensuring accurate and timely collection of demographic and insurance information
- Implemented electronic medical records system, resulting in improved efficiency and reduced documentation errors
- Collaborated with healthcare providers to verify insurance coverage and obtain necessary authorizations for procedures
- Maintained confidentiality of patient information in compliance with HIPAA regulations
- Maintained knowledge of insurance plans, coverage limitations, and billing requirements to facilitate accurate patient registration
- Managed a high volume of registrations daily while maintaining attention to detail and accuracy
- Worked closely with clinical staff to ensure seamless coordination between front desk operations and patient care activities
- Utilized problem-solving skills when addressing complex patient inquiries or concerns
- Participated in team meetings to discuss operational challenges, share best practices, and implement process improvements
- Contributed to quality improvement initiatives by providing feedback on registration processes and suggesting improvements for enhanced patient experience
- Ensured smooth flow of patients through the registration process by managing waiting areas effectively
- Assisted patients with completing necessary forms and provided guidance on financial assistance programs
Sales Associate
Party City Corporation-Voorhees
Voorhees, NJ
07.2022 - 03.2024
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Maintained a clean and organized work environment to enhance the shopping experience for customers
FOH Team Member
Diggerland USA-West Berlin
West Berlin, NJ
05.2021 - 06.2022
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Operated and maintained amusement park rides, ensuring the safety and enjoyment of guests
- Provided clear instructions to riders regarding safety procedures and proper use of restraints
- Processed customer transactions accurately and efficiently using a point-of-sale (POS) system
- Provided exceptional customer service by greeting customers, answering inquiries, and offering assistance
- Handled customer complaints or concerns promptly and professionally, ensuring customer satisfaction
Education
Associate's degree - Pre-Nursing- Sciences
Camden County College
Blackwood, NJ05-2026
High school diploma - undefined
Timber Creek High School
Sicklerville, NJ06.2023
Skills
- Phone Etiquette
- Typing
- Organizational Skills
- Teamwork and Collaboration
- Multitasking
- Adaptability and Flexibility
- Medical Terminology
- Computer Literacy
- Time Management
- Customer Service
- Communication Skills
- Hospitality
- Attention to Detail
- Critical Thinking
- Electronic Medical Record Software
- Insurance Verification
- Maintaining Documents and Records
- Admissions and Registrations
Certification
- Driver's License
- March 2023 to September 2027
Interests
Timeline
Registrar
Virtua Health-Camden
04.2024 - Current
Sales Associate
Party City Corporation-Voorhees
07.2022 - 03.2024
FOH Team Member
Diggerland USA-West Berlin
05.2021 - 06.2022
High school diploma - undefined
Timber Creek High School
Associate's degree - Pre-Nursing- Sciences
Camden County College