Taylor Martin
Chandler,AZ
Overview
6
6
years of professional experience
Work History
Server/Trainer
Flowerchild
Scottsdale, AZ
09.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Line Cook/Kitchen Leader
Original Chopshop
Chandler, AZ
10.2022 - 08.2023
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Practicing proper knife skills
- Adhered to portion controls and presentation specifications.
- Communicating effectively with the front of house and back of house staff
- Training new hires
- Overlooking all kitchen procedures
Server/Barback
Applebee's Grill + Bar
Mesa, AZ
09.2021 - 10.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Replenished bar glasses, garnishes and condiments.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
Cashier/Line Cook
Wildflower Bread
Chandler, AZ
08.2018 - 09.2020
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
Server/Expeditor
U.S Egg
Chandler, AZ
11.2018 - 03.2020
- Adhered to corporate standards and policies in overseeing restaurant operations.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Illustrated knowledge of menu and service offerings to educate guests.
- Provided mentorship and guidance to new kitchen team members.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZ05.2021
Some College (No Degree) - Art Education
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Verbal and Written Communication
- Team Collaboration
- Effective Customer Communication
- Food Quality Standards
- Food-Handling Safety
- High-Volume Dining
- Positive Attitude
- Workplace Health and Safety
- Food Preparation
- Punctual and Reliable
- New Employee Mentoring
- Team Member Training
Timeline
Server/Trainer
Flowerchild
09.2023 - Current
Line Cook/Kitchen Leader
Original Chopshop
10.2022 - 08.2023
Server/Barback
Applebee's Grill + Bar
09.2021 - 10.2022
Server/Expeditor
U.S Egg
11.2018 - 03.2020
Cashier/Line Cook
Wildflower Bread
08.2018 - 09.2020
High School Diploma -
Corona Del Sol High School
Some College (No Degree) - Art Education
Maricopa Community Colleges, Mesa Community College