Summary
Overview
Work History
Education
Skills
Timeline
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Taylor McGettigan

Franklinville

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

7
7
years of professional experience

Work History

Account Manager

Novogene
02.2024 - Current
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Implemented CRM system to track client interactions and feedback, leading to more personalized service.

Account Executive

Synergy Medical Labs
09.2022 - 02.2024
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.

Biotechnology Sales Associate

Integral Molecular
08.2021 - 09.2022
  • Improved sales by upselling and cross-selling complementary products.
  • Optimized biotech processes by implementing innovative engineering solutions, resulting in increased efficiency and productivity.
  • Drove technology adoption by researching emerging trends in biotechnology engineering, ensuring continued growth for the organization through innovations that met customer needs more effectively than existing offerings could provide.

Administrator

Test Here
10.2020 - 08.2021
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Worked effectively in fast-paced environments.
  • Supervise employees of the staff to ensure adherence to the company’s policies and procedures
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Server

Cinder Bar
11.2017 - 10.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.

Education

Bachelor of Arts - Biological Sciences

Rowan University
Glassboro, NJ
06.2020

Skills

  • Account management
  • Account development
  • Customer relationship management (CRM)
  • Goals and performance

Timeline

Account Manager

Novogene
02.2024 - Current

Account Executive

Synergy Medical Labs
09.2022 - 02.2024

Biotechnology Sales Associate

Integral Molecular
08.2021 - 09.2022

Administrator

Test Here
10.2020 - 08.2021

Server

Cinder Bar
11.2017 - 10.2020

Bachelor of Arts - Biological Sciences

Rowan University

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Taylor McGettigan