Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Michel

Laplace,LA

Summary

Customer-focused professional with over 7 years of experience in hospitality, food service, and entertainment. Skilled in building meaningful customer connections, delivering high-quality service under pressure, and training teams for efficiency and productivity. Strong background in performance and creative problem-solving, with proven ability to adapt quickly in fast-paced environments. Currently pursuing a BFA in Art History.

Overview

10
10
years of professional experience

Work History

Barista/Trainer

Starbucks
10.2020 - Current
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Trained and mentored new employees on company procedures and customer service standards.
  • Delivered high-quality products efficiently using standardized sequences for productivity.
  • Built positive customer relationships and ensured guest satisfaction.
  • Handles cash and transactions with accuracy and accountability.

Delivery Driver

Uber Eats
03.2021 - 01.2023
  • Delivered food and merchandise promptly and accurately to customers.
  • Ensured orders were complete and handles customer interactions professionally.
  • Maintained reliability and time management in a fast-paced environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Actor

The Murder Mystery Company
07.2017 - 01.2021
  • Memorized multiple scripts and adapted quickly to new roles.
  • Assisted in show preparation and traveled to various performance locations.
  • Improvised with audiences to create unique live experiences.
  • Provided photography support for performances not personally involved in.
  • Collaborated with directors and fellow actors to develop engaging character portrayals for performances.

Actor / Game Master

Escape My Room
07.2019 - 09.2020
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Managed time to arrive on set when required to not delay rehearsals and shows.
  • Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
  • Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
  • Led guests through immersive escape room experiences while providing entertainment'
  • Memorized and executed complex puzzles to assist participants.
  • handles cash and merchandise sales while ensuring a positive guest experience.

Actor

Belle Fetes Productions
11.2018 - 09.2020
  • Exhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of the production process.
  • Utilized effective time-management strategies to balance concurrent acting projects without compromising commitment or quality of work.
  • Expanded professional network by attending workshops, conferences, and industry events, leading to increased opportunities for collaboration.
  • Performed in elaborate, interactive dinner shows combining theater and storytelling.
  • Engaged diverse audiences in immersive entertainment environments.

Barista /Keyholder Manager

PJ's Coffee
08.2015 - 07.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Opened and closed the store, managing daily operations and cash handling
  • Prepared and served products quickly and efficiently.
  • Delivered excellent customer service in a high-volume setting.

Education

Bachelor of Arts - Art History

Arizona State University
Tempe, AZ
12-2026

High School Diploma -

Riverside Academy
Reserve, LA
05-2010

Skills

  • Customer Service & Hospitality
  • Cash Handling & Point-of-Sale Systems
  • Performance & Public Speaking
  • Time Management & Multitasking
  • Problem Solving & Adaptability
  • Sales expertise
  • Training background
  • Friendly and outgoing
  • Attention to detail
  • Adaptive and creative
  • Up-selling

Timeline

Delivery Driver

Uber Eats
03.2021 - 01.2023

Barista/Trainer

Starbucks
10.2020 - Current

Actor / Game Master

Escape My Room
07.2019 - 09.2020

Actor

Belle Fetes Productions
11.2018 - 09.2020

Actor

The Murder Mystery Company
07.2017 - 01.2021

Barista /Keyholder Manager

PJ's Coffee
08.2015 - 07.2019

Bachelor of Arts - Art History

Arizona State University

High School Diploma -

Riverside Academy

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