Taylor Milburn
Cedar Park,TX
Summary
Attentive and focused student nurse with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to reach highest level of patient care. Agile and responsive to dynamic patient needs and environmental conditions, with over 200 hours of hands-on experience in various hospital settings. Team-oriented and reliable with proficient healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Overview
4
4
years of professional experience
Work History
Healthcare Administrative Assistant
Salus Chiropractic
Cedar Park, TX
08.2019 - 03.2020
- Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
- Obtained patient medical history, medical records, including medication information, symptoms and allergies.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and patient data.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Staffing Agent
Express Employment Professionals
South Houston, TX
07.2017 - 01.2018
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution
- Reviewed job applications to identify, vet and recommend optimal candidates
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
Data, Administrative Clerk
Indeed Inc.
Austin, TX
05.2016 - 06.2017
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Organized, sorted and checked input data against original documents
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
Assistant Department Manager
Macy's
Austin, Texas
05.2014 - 06.2016
- Assessed employee performance and developed improvement plans
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches
- Engaged employees in business processes with positive motivational techniques
Education
Bachelor of Science - Nursing
Concordia University At Austin
Austin, TX12.2022
Associate of Science - Health Sciences
Austin Community College
Austin, TX12.2020
High School Diploma -
Round Rock High School
Skills
- Direct Patient Care
- Medical Terminology
- Medical Devices
- Database and Client Management Systems
- Multitasking and Time Management
- Electronic Medical Record (EMR)
- Nursing Documentation
- HIPAA Guidelines
- Insurance Knowledge
Timeline
Healthcare Administrative Assistant
Salus Chiropractic
08.2019 - 03.2020
Staffing Agent
Express Employment Professionals
07.2017 - 01.2018
Data, Administrative Clerk
Indeed Inc.
05.2016 - 06.2017
Assistant Department Manager
Macy's
05.2014 - 06.2016
Bachelor of Science - Nursing
Concordia University At Austin
Associate of Science - Health Sciences
Austin Community College
High School Diploma -
Round Rock High School