Marilin Navarro
Medical Administrative Assistant
Clarksville,TN
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Language
Work History
Healthcare Administrative Assistant
Reagan Medical Center and Urgent care
Lawrenceville, GA
03.2020 - Current
- Greeted and proactively assisted visitors in timely manner
- Collaborated with others to discuss new opportunities and also scheduled and coordinated meetings for patient on everyday basis
- Served as primary point of contact receiving more than 30 calls daily, addressing patient questions and resolving their concerns
- Handled all delegated tasks, including verifying patients demographics and making sure that balances were collected on their accounts
- Perform routine clerical tasks such as mailing, copying, faxing, filing, and scanning documents
- Assisted in training of new employees
- Maintain strict confidentiality of all patient information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Medical Assistant
Buford Family Practice and Urgent Care
Buford, GA
10.2012 - 11.2014
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- Prepared prescription refill requests on behalf of physician to prevent lags
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Education
Some College (No Degree) - Medical Assisting
Everest Institute - Atlanta Downtown
Atlanta, GA 03.2012 - 01.2005
High School Diploma -
Berkmar High School
Lilburn, GA 03.2012 - 05.2012
Skills
Multi-taskerundefined
Timeline
Healthcare Administrative Assistant
Reagan Medical Center and Urgent care
03.2020 - Current
Medical Assistant
Buford Family Practice and Urgent Care
10.2012 - 11.2014
Some College (No Degree) - Medical Assisting
Everest Institute - Atlanta Downtown
03.2012 - 01.2005
High School Diploma -
Berkmar High School
03.2012 - 05.2012
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