Taylor Minter
Stewartville,MN
Summary
Dependable 2nd Assistant Managerbringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Overview
13
13
years of professional experience
Work History
2Nd Assistant Manager
Casey's General Store
Stewartville, Minnesota
09.2015 - Current
- Operated a cash register for cash, check and credit card transactions with [Number] % accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Scheduled and led weekly store meetings for all employees.
- Reported to the district manager regarding all store and staff issues.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
Cashier/Customer Service
D J Liquor
Saint Charles, Minnesota
02.2014 - Current
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Processed cash and credit payments rapidly and accurately.
- Responded to all customer inquiries thoroughly and professionally.
- Placed special merchandise orders for customers.
- Greeted customers in a timely fashion, while quickly determining their needs.
Cashier/Customer Service
Kwik Trip #831
Spring Valley, Minnesota
03.2013 - 01.2014
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Politely assisted customers in person and via telephone.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Processed cash and credit payments rapidly and accurately.
Education
High School Diploma - undefined
Stewartville High School
Stewartville, Minnesota2013
Skills
Bookkeeping
Financial reporting
Customer relations
Invoice and payment transactions
Effective time management
Trusted key holder
Quick learner
Strategic sales knowledge
Credit card processing
Skilled trainer
Effective problem solver
Customer-focused
Inventory control
Exceptional telephone etiquette
Excellent customer service skills
POS systems
Bank deposit procedures
Staff training and development
Opening and closing procedures
Store management
Product stocking
Loss prevention training
Flexible
Professional and mature
Works well under pressure
Social media knowledge
Pleasant demeanor
Proofreading
Independent worker
Dedicated team player
Staff scheduling
Food service background
Strong work ethic
Organized multi-tasker
Good with Numbers and math
Timeline
2Nd Assistant Manager
Casey's General Store
09.2015 - Current
Cashier/Customer Service
D J Liquor
02.2014 - Current
Cashier/Customer Service
Kwik Trip #831
03.2013 - 01.2014
High School Diploma - undefined
Stewartville High School