Taylor Moore
Madisonville,KY
Summary
Dependable, serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Patient Access Coordinator
Baptist Health Deaconess
10.2020 - Current
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Trained new staff on hospital processes and procedures.
Assistant Sales Manager
Hibbett Sporting Goods
05.2018 - 08.2020
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Generated sales report to help upper management make effective decisions and sales plans.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Built relationships with customers and community to establish long-term business growth.
- Conducted daily effective sales huddles with 3-person team to focus on behaviors that would convert to sales.
Education
Associate of Science - Health Sciences
Madisonville Community College
Madisonville, KYSkills
- Demographics Information
- Customer Satisfaction
- Team Leadership
- Patient Admission
- Patient Data Privacy
- Paging Systems
- Patient Registration
- Insurance Verification
Timeline
Patient Access Coordinator
Baptist Health Deaconess
10.2020 - Current
Assistant Sales Manager
Hibbett Sporting Goods
05.2018 - 08.2020
Associate of Science - Health Sciences
Madisonville Community College
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