Summary
Overview
Work History
Education
Skills
References
Timeline
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Taylor Morris

Plantersville

Summary

Dynamic customer service professional with proven expertise at E Heat, excelling in multi-channel communication and data entry. Recognized for enhancing customer satisfaction through effective problem resolution and collaborative teamwork. Adept at inventory management, consistently contributing to sales support and operational efficiency.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

E Heat
Magnolia
12.2024 - 02.2025
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Transferred verbal information into databases to maintain consistent, accurate client records and project details.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.

Grocery Store Associate

HEB Grocery Store
Magnolia
11.2022 - 11.2024
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained records related to sales for store management.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.

Grocery Store Stocker

Brookshire Brothers
Magnolia
06.2022 - 11.2022
  • Maintained cleanliness in the stockroom and on the sales floor.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Assisted customers with locating requested items in the store.

Education

High School Diploma -

Klein Collins High School
Spring, TX
06-2022

Skills

  • Customer service
  • Data entry
  • Inventory management
  • Sales support
  • Multi-channel communication
  • Team collaboration

References

References available upon request.

Timeline

Customer Service Representative

E Heat
12.2024 - 02.2025

Grocery Store Associate

HEB Grocery Store
11.2022 - 11.2024

Grocery Store Stocker

Brookshire Brothers
06.2022 - 11.2022

High School Diploma -

Klein Collins High School

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Taylor Morris