Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Mullen

Cincinnati,OH

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Part-time Beauty Advisor

Sephora Inside Kohl's
05.2024 - 08.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Retail Sales Associate

Kohl's Department Store
05.2023 - 01.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Wait Staff Member

Olive Garden
05.2023 - 08.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.

Cook

LaRosa's Pizzeria
05.2021 - 08.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Snow Cone Maker

Snobug
06.2019 - 08.2020
  • Effectively managed multiple customers simultaneously during peak hours while maintaining superior levels of efficiency.
  • Monitored equipment performance regularly, performing routine maintenance tasks as necessary to ensure optimal functionality.
  • Trained new employees on proper snow cone making techniques, equipment use, and customer service expectations.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Managed cash register transactions with accuracy, ensuring all sales were recorded correctly and efficiently.

Education

No Degree - Pre-Occupational Therapy

University of Cincinnati
Cincinnati, OH
05-2026

Skills

  • Customer Engagement
  • Organization and multitasking
  • Team collaboration
  • Problem-solving
  • Patience and empathy
  • Strong work ethic

Timeline

Part-time Beauty Advisor

Sephora Inside Kohl's
05.2024 - 08.2024

Retail Sales Associate

Kohl's Department Store
05.2023 - 01.2024

Wait Staff Member

Olive Garden
05.2023 - 08.2023

Cook

LaRosa's Pizzeria
05.2021 - 08.2022

Snow Cone Maker

Snobug
06.2019 - 08.2020

No Degree - Pre-Occupational Therapy

University of Cincinnati

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Taylor Mullen