Umrana Fairuz (Umi)
Houston
Summary
Passionate beauty professional with two years of experience at Sephora, and a background in both operations and client engagement. Dedicated to fostering inclusivity, and enhancing brand experiences through education, customer care, and innovative thinking. Seeking opportunities to grow within the corporate beauty industry while continuing to inspire confidence and authenticity in others.
Overview
3
3
years of professional experience
Work History
Part-Time Beauty Advisor
Sephora
Friendswood
03.2024 - Current
- Provide personalized consultations in makeup, skincare, haircare, and fragrance.
- Support store operations including shipment, stock organization, and visual merchandising.
- Participate in brand trainings and certifications focused on product knowledge and application techniques.
- Consistently meet sales goals through exceptional customer service and product education.
Seasonal Beauty Advisor
Sephora
Lake Grove
10.2023 - 01.2024
- Delivered high-quality customer service during peak holiday season in a fast-paced retail environment.
- Educated clients on product benefits and assisted with makeup and skincare selections.
- Built strong client relationships through approachable and knowledgeable service.
Crew Member
Dunkin
Centereach
10.2022 - 10.2023
- Developed strong customer service and teamwork skills in a high-volume setting.
- Maintained speed and accuracy under pressure to ensure positive customer experiences.
- Supported team efficiency by taking initiative and adapting to shifting priorities.
Education
Associate of Business Administration -
San Jacinto College
Houston, TX12.2027
Skills
- Customer service and sales
- Inclusive approach
- Beauty and personal care expertise
- Operations and inventory support
- Brand training and education
- Brand awareness & Beauty trends
- Team collaboration and communication
- Initiative and accountability
- Time management and efficiency
- Flexibility and adaptability
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Urdu
Limited
Timeline
Part-Time Beauty Advisor
Sephora
03.2024 - Current
Seasonal Beauty Advisor
Sephora
10.2023 - 01.2024
Crew Member
Dunkin
10.2022 - 10.2023
Associate of Business Administration -
San Jacinto College