Hi, I’m
Taylor Nguyen
Garden Grove,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
years of professional experience
Work History
Retina Consultants of Nevada
Surgery Coordinator
08.2024 - Current
Job overview
- Create surgical schedules for seven physicians across facilities, coordinating with patients and medical teams to ensure seamless operations.
- Verify insurance eligibility, secure prior authorizations, and manage billing processes with accurate documentation to minimize claim denials and ensure timely reimbursements.
- Educate patients on pre- and post-operative care, organize diagnostics for surgery clearance, and maintain accurate surgical records in ModMed and NextGen systems to uphold accountability and data security.
Retina Consultants of Nevada
Ophthalmic Technician/Photographer
06.2023 - 08.2024
Job overview
- Conducted patient intake by collecting medical histories and performing diagnostic tests such as OCT and fundus photography to ensure accurate assessments.
- Measured vital signs and eye pressures using Applanation Tonometry, iCare Tonometer, and Tono-pen with precision while applying and documenting necessary eye medications for diagnostic readiness.
- Organized and maintained detailed patient records, balancing clinical care with administrative documentation.
- Triaged patient and external phone calls, prioritizing inquiries to optimize clinic workflows.
Aliso Hills Optometric Group
Ophthalmic Technician/ Receptionist/ Medical Biller
02.2016 - 03.2023
Job overview
- Conducted pretests such as air puff tonometry, auto refraction, visual field screenings, and visual acuity, enhancing patient readiness and care quality.
- Educated patients on the purpose of each test and assisted with completing medical forms to deliver exceptional support.
- Managed confidential patient charts, ensuring accurate reviews and organization to support follow-up care, prescription refills, and overall eye health.
- Multitasked by assisting the doctor, selling optical products, processing transactions, and handling insurance and billing to improve clinic efficiency.
- Oversaw inventory of medical supplies, frames, and office equipment to maintain smooth daily operations and patient satisfaction.
University of California, Irvine
Research Internship
06.2019 - 09.2019
Job overview
- Assisted in a study involving concussion screening for 500 NCAA Division I athletes, ensuring accurate data collection and analysis
- Supported research insights by graphing and presenting study results to inform safer athletic practices
Education
University of California, IrvineIrvine, CA
Bachelor of Science from Biological Sciences
03.2021
University Overview
- USeeEyes Pre-Optometry Club Member
- REAL Self Care (Treasurer) Member
Skills
- Patient Care
- Medical Charting
- Diagnostic Imaging
- Insurance Authorization
- Pre- and Post-Surgical Protocols
- Adobe PDF
- Microsoft Office Suite
- EMR Systems (ModMed, NextGen
- Schedule Management
- Data Entry
- Compliance with Regulatory Standards
- Detail-Oriented
- Problem-Solving
- HIPAA compliance
- OR time blocking
Hobbies and Interests
- Traveling
- Gym
- Dance Classes
- Music
- Television
- Different Cultural Cuisines
Timeline
Surgery Coordinator
Retina Consultants of Nevada
08.2024 - Current
Ophthalmic Technician/Photographer
Retina Consultants of Nevada
06.2023 - 08.2024
Research Internship
University of California, Irvine
06.2019 - 09.2019
Ophthalmic Technician/ Receptionist/ Medical Biller
Aliso Hills Optometric Group
02.2016 - 03.2023
University of California, Irvine
Bachelor of Science from Biological Sciences
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