Taylor Noelle
Chicago,IL
Summary
I am a driven leader with strong problem solving and customer service skills. I am Dedicated to providing the highest level of service to customers and creating pleasant work environment for staff.
Overview
2
2
years of professional experience
Work History
Marketing/ Front of House
Music Box Theatre
05.2021 - Current
- Mange and create content for social media by implementing social media strategies as well as filming and editing.
- Manage day-to-day operations to drive quality, standards, and meet customer expectations.
- Maintain a positive team environment by encouraging teamwork and respect in accordance with company mission.
Festival Agent, Customer Support
Sundance Film Festival
01.2023 - 01.2023
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Resolved caller issues quickly and thoroughly.
- Informed clients of policies and procedures.
Ticket Agent & Technical Support
Chicago International Film Festival
10.2022 - 10.2022
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Answered customer inquiries regarding ticket availability, pricing and event information.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Utilized customer service skills to resolve customer complaints and provide timely and accurate information.
Education
Bachelor of Arts - Film And Video Production
Miami International University of Art And Design
Miami, FL12.2019
Skills
- Time Management
- Communication
- Conflict Resolution
- Product Marketing
- Video Editing
- Problem Solving
Timeline
Festival Agent, Customer Support
Sundance Film Festival
01.2023 - 01.2023
Ticket Agent & Technical Support
Chicago International Film Festival
10.2022 - 10.2022
Marketing/ Front of House
Music Box Theatre
05.2021 - Current
Bachelor of Arts - Film And Video Production
Miami International University of Art And Design
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