Taylor Norris
Augusta,GA
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Assistant Manager
Ragweeds LLC
Augusta, GA
05.2020 - 06.2025
- Coordinated team schedules to optimize workflow and resource allocation.
- Trained new staff on company policies and operational procedures.
- Assisted in developing marketing strategies to enhance brand visibility.
- Oversaw daily operations and addressed any issues promptly.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Shift Lead Manager
Murphy USA
Thomson, Georgia
07.2016 - 08.2019
- Supervised daily operations to ensure smooth workflow and service quality.
- Trained and mentored team members on customer service and operational procedures.
- Managed inventory levels and coordinated stock replenishment efforts.
Education
Thomson High School
Thomson, GASkills
- Team coordination
- Staff training
- Marketing strategy
- Operations management
- Customer service
- Time management
- Inventory management
- Sales strategies
- Staff training and development
- Adaptability and flexibility
References
References available upon request.
Timeline
Assistant Manager
Ragweeds LLC
05.2020 - 06.2025
Shift Lead Manager
Murphy USA
07.2016 - 08.2019
Thomson High School