Taylor Large
Chesapeake ,VA
Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and efficiently. Dedicated and focused worker who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Seeking a role of increased responsibility and professional duties. Creating a positive, engaging, supportive workplace for other employees, coworkers, and customer.
Overview
10
10
years of professional experience
Work History
Client Solutions Specialist - Amazon
CMA CGM
Norfolk, VA
06.2022 - Current
- Created customized solutions for client requests, developing tailored strategies to meet their individual needs.
- Developed relationships with clients through regular communication, following up on inquiries and providing updates.
- Monitored incoming emails and phone calls from customers, responding promptly to address their concerns.
- Reviewed documents and contracts to ensure compliance with customs regulations.
- Coordinated with foreign suppliers regarding shipment details and delivery times.
- Verified that all required documents are properly completed prior to submission for clearance purposes.
- Monitored cargo movements through various modes of transportation.
- Identified needs of customers promptly and efficiently.
- Coordinated the movement of goods from overseas vendors to domestic warehouses or customers.
- Facilitated communication between shippers, carriers, customers, brokers throughout the entire import process.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
Logistics Coordinator
Cma Cgm
Norfolk, Virginia
12.2019 - 06.2022
- Relay information between drivers and recipients regarding ETA and potential delays.
- Dispatched information to service providers to schedule freight movement.
- Determined appropriate licensing requirements and product classification for import and export shipments.
- Coordinated with freight forwarders to expedite international shipments.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
- Ensure daily reports are ran, distributed, and feedback is input to our database to reflect accordingly.
- Exceed KPI of 250+ dispatches per week.
Logistics Coordinator
The Andersons
Norfolk, Virginia
07.2015 - 12.2019
- Evaluated operational records and made scheduling adjustments to maximize efficiency.
- Inspected product load for accuracy and safely transports it around the facility.
- Planned and prioritized daily shipments in collaboration with our carrier and sales team.
- Communicated with customers and management to report delays, including emergencies, weather challenges, and carrier schedule changes.
- Monitored and organized logistics documents, including bill of ladings and scale tickets.
- Coordinated export operations and ensured adherence to schedules and deadlines.
- Communicate daily with the Ports of Virginia as well as major steamship lines including MSC, ONE, CMA CGM, OOCL, etc.
- Improved lines of communication between company, customers, and carriers.
- Managed inbound and outbound operations.
- Worked closely with vendors (carrier companies, Norfolk Southern) to ensure necessary product would be available for loading future shipments.
- Inspected product to ensure quality was safe to send to customers across seas.
- Transported grain from rail to container by elevator system to conveyor belts.
Scale House Operator
Coastal Commodities
Chesapeake, Virginia
06.2014 - 07.2015
- Licensed weigh-master.
- Ran test for potential hazardous toxins (vomitoxin, aflatoxins) and documented all results.
- Assisted with coordinating shipments.
- Weighed inbound and outbound shipments.
- Inspected incoming shipments to verify adherence to specifications.
- Documented incoming and outgoing shipments and record all information in company database.
- Supervised scale area and ensured continuous cleanliness and organization.
- Greeted customers, directed haulers and answered questions accurately.
- Identified and reported problems and gathered necessary information to develop solutions.
Education
High School Diploma -
Deep Creek High School
Chesapeake, Virginia06.2014
Skills
- Logistics oversight
- Ocean exports / imports
- Results-driven
- Rail transportation
- Inventory tracking
- Customer service oriented
- Shipping and receiving
- Motivated self-starter
- Flexible schedule
- Strong communication skills
- Proficient in Excel, Word, etc
- Vendor relations
- Team collaboration
- Increasing efficiency and productivity
- Transportation Management
- Detail oriented
Timeline
Client Solutions Specialist - Amazon
CMA CGM
06.2022 - Current
Logistics Coordinator
Cma Cgm
12.2019 - 06.2022
Logistics Coordinator
The Andersons
07.2015 - 12.2019
Scale House Operator
Coastal Commodities
06.2014 - 07.2015
High School Diploma -
Deep Creek High School
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