Taylor Oliva
Forney,TX
Summary
Dynamic and quick-learning professional eager to leverage extensive field experience in a challenging work environment that fosters growth and development. Proven ability to adapt swiftly and efficiently, ensuring seamless integration into new roles and responsibilities. Committed to contributing positively to team success while cultivating long-term career roots within the organization.
Overview
16
16
years of professional experience
Work History
Client Service Rep
Lincoln Financial Group
07.2022 - Current
- Assisted in answering a wide range of incoming calls to the group protection department. Assisted clients with questions about their coverage, premiums, etc. Assisted group admins with contract questions, premium/billing questions and employee benefit questions. Assisted brokers in a wide range of questions as well. Added Ports/Conversion to my skill set shortly after joining, and eventually added the Worksite skill training as well.
Front Office Assistant
Fort Worth Oral Surgery
12.2016 - 06.2022
- Lead check in. Handled checking in, and out of all patients. Helped maintain three doctors schedules. Answered phone calls, and all patient questions. Scheduled patients. Created, and presented treatment plans. Helped with any, and all other tasks throughout the office.
Personal Banker
First Convenience Bank
07.2016 - 12.2016
- Handling of large amounts of cash. Assisting customers with any and all transactions. Marketing the bank products and services to all customers and non-customers. Assisting with manager duties and paperwork.
Head photo specialist
Walgreens
09.2009 - 06.2016
- Maintained all photo machine(s) and computers. Handled cash registers and assisted customers with any and all questions or concerns. Assisted with most manager duties.
Education
Diploma -
Poteet High School
01.2010
Dental Assisting classes
Carrington College
01.2012
Skills
- Effective verbal communication
Timeline
Client Service Rep
Lincoln Financial Group
07.2022 - Current
Front Office Assistant
Fort Worth Oral Surgery
12.2016 - 06.2022
Personal Banker
First Convenience Bank
07.2016 - 12.2016
Head photo specialist
Walgreens
09.2009 - 06.2016
Dental Assisting classes
Carrington College
Diploma -
Poteet High School
Summary
Self-motivated, multitask ability, computer experience, dependable, always on time, seek the best for the company, ability to work under or without supervision.