Dynamic service professional boosting sales, leveraging exceptional relationship management and point of sale operation. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Teacher
Granite School District
2019.08 - Current
Graded and evaluated student assignments, papers, and course work.
Planned and implemented integrated lessons to meet national standards.
Advised and counseled students to help them develop skills and knowledge required to succeed.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Server
The Break Bar and Grill
2023.02 - 2024.07
Learned and followed local alcohol laws to keep restaurant compliant with regulations. Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained order efficiency and accuracy through clear communication with kitchen staff.
Increased sales significantly by upselling higher-end products to customers.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Red Lobster
2018.01 - 2020.02
Used slow periods to restock supplies, ice, trays, and delivery bags.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items to enhance sales numbers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Education
University of Utah
Salt Lake City, UT
05.2019
Skills
Student Engagement
Serving Diverse Communities
Guest Engagement
Service prioritization
Exceptional customer service
Relationship Management
Timeline
Server
The Break Bar and Grill
2023.02 - 2024.07
Teacher
Granite School District
2019.08 - Current
Server
Red Lobster
2018.01 - 2020.02
Bachelor of Science - Education
University of Utah
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