Taylor Osborne
Wake Forest,North Carolina
Summary
Adept at fostering safety and well-being, my tenure at Wake Med Hospital hones my ability to improve patient satisfaction through compassionate support and efficient task management. With a background in childcare and lifeguarding, I excel in public safety and service-oriented roles, leveraging leadership qualities and proficiency in Spanish to meet diverse needs.
Overview
4
4
years of professional experience
Work History
Hospital Volunteer
Wake Med Hospital
07.2024 - Current
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction
- Restocked medical supplies and consumables to prepare procedure rooms
- Reported patient requests, concerns, and other observations to staff
- Transported patients and helped with discharge procedures
- Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding
- Communicated effectively with diverse populations of patients, adapting approaches based on individual needs.
Babysitter
Private Individuals
02.2021 - Current
- Played games, worked on puzzles, and read books to young children
- Communicated positively with children and guardians
- Organized and cleaned home after activities by picking up toys and straightening up playroom
- Maintained a clean and organized environment to ensure the well-being of children under care
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained
- Prepared healthy, age-appropriate snacks and meals.
Lifeguard
Aquatic Management Group
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules
- Monitored the safety of guests in and around the swimming pool
- Provided friendly customer service to guests and addressed concerns
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons
- Gave swim lessons.
Restaurant Hostess
Carolina Ale House- LM Hospitality
10.2023 - 01.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor
- Answered customer questions about hours, seating, and menu information
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Education
Current High School Student -
Heritage High School
Wake Forest, North Carolina06.2026
Associate of Science -
Wake Technical Community College
Raleigh, North Carolina06.2026
Skills
- Helpful and Service-Oriented
- Customer Service
- Lifeguard certification
- Leadership Qualities
- First Aid
- CPR/AED/ Oxygen Certified
- Public safety knowledge
- Safety oversight
- Swimming Lessons
- Proficient in Spanish
- Childcare
Timeline
Hospital Volunteer
Wake Med Hospital
07.2024 - Current
Lifeguard
Aquatic Management Group
05.2024 - 09.2024
Restaurant Hostess
Carolina Ale House- LM Hospitality
10.2023 - 01.2024
Babysitter
Private Individuals
02.2021 - Current
Associate of Science -
Wake Technical Community College
Current High School Student -
Heritage High School
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