Taylor Page
Cumming,GA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
8
8
years of professional experience
Work History
Assistant Customer Service Manager
Publix Super Markets Inc
04.2014 - 08.2022
- Served as a key liaison between customers and internal departments to facilitate timely resolutions for complex issues or escalated complaints.
- Promoted brand loyalty by offering personalized assistance tailored to individual needs during each interaction with customers.
- Contributed to team success by consistently achieving performance metrics for call resolution, response time, and customer feedback.
- Monitored compliance with company policies and industry regulations related to privacy protection and data security within the customer service department.
Pharmacy Technician
North Fulton Compounding Pharmacy
02.2022 - 07.2022
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Education
Associate of Arts - Paralegal Studies
Bryant & Stratton College
06.2025
Skills
- Inter-department collaboration
- Research and due diligence
- Conflict Resolution
- Cash Handling
- Schedule Management
- POS system operations
- Customer Relations
- Schedule Coordination
- Goal Setting
- Training and mentoring
Timeline
Pharmacy Technician
North Fulton Compounding Pharmacy
02.2022 - 07.2022
Assistant Customer Service Manager
Publix Super Markets Inc
04.2014 - 08.2022
Associate of Arts - Paralegal Studies
Bryant & Stratton College
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