TAYLOR PARKER
Hanover,USA
Summary
With hands-on experience, eager to learn new skills and advance knowledge. Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. Sales Associate with 2 years of experience in retail environments who is upbeat and customer-focused. Positive role model with a focus on team leadership, personnel support, and building customer relationships. Professional in retail sales with a strong understanding of retail dynamics, marketing, and customer service.
Experienced with food preparation, customer service, and maintaining cleanliness. Utilizes effective communication to ensure customer satisfaction and team coordination. Knowledge of safe food handling practices and inventory management.
Overview
6
6
years of professional experience
Work History
Deli Associate
Food Lion
06.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the deli area to ensure compliance with health standards.
- Assisted in preparing and slicing high-quality meats and cheeses according to customer specifications.
Sales Associate
American Eagle & Aerie Store
07.2021 - Current
- Retail sales customer service
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Receptionist
H&R Block
02.2024 - 04.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Receptionist
Block Advisors
12.2022 - 03.2023
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sales Associate
Party City
06.2020 - 07.2021
- Supported team members in maintaining a clean, organized, and visually appealing sales floor for optimal shopping experiences
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback
- Ensured timely processing of customer transactions at checkout, reinforcing positive brand impressions
- Maintained up-to-date knowledge of competitor offerings, using insights to inform tailored sales approaches with customers.
Education
No Degree - Criminal Justice
Towson University
Towson, MD05-2027
High School - undefined
Long Reach High School
Columbia, MD01.2021
Skills
- Retail Experience
- Customer Satisfaction
- Customer Service
- Customer Needs Assessment
- Scheduling
- File Management
Timeline
Deli Associate
Food Lion
06.2025 - Current
Receptionist
H&R Block
02.2024 - 04.2024
Receptionist
Block Advisors
12.2022 - 03.2023
Sales Associate
American Eagle & Aerie Store
07.2021 - Current
Sales Associate
Party City
06.2020 - 07.2021
High School - undefined
Long Reach High School
No Degree - Criminal Justice
Towson University