Taylor Parker
Cordova
Summary
Collaborative professional skilled in customer service and event coordination. Analyzed attendance trends to enhance program offerings while managing operations and risk within recreational settings. Delivered conflict resolution and attention to detail, fostering a safe and engaging environment for diverse community members.
Overview
1
1
Language
8
8
years of professional experience
Work History
Recreation Clerk
The City of Cordova
Cordova
04.2025 - Current
- Coordinated schedules for community events and facility usage.
- Collaborated with colleagues to plan engaging recreational activities for all ages.
- Provided customer service by answering inquiries from patrons regarding facility rules, regulations, fees, services, and available programs.
- Processed payments received from patrons registering for recreational programs or using facility amenities.
- Maintained a safe environment by ensuring that all participants adhered to established rules and regulations when participating in any activity.
- Enforced safety regulations at all times while supervising participants in recreational activities.
- Developed conflict resolution strategies to address participant disputes during recreational activities.
- Collaborated with staff to create innovative recreational programs and activities that engaged diverse community members.
- Assisted with the development of budgets related to recreation programming expenses.
- Tracked and analyzed attendance at various recreation programs to assess participation trends and inform future programming.
- Created daily reports on operational procedures related to recreation programming.
- Supported event setup, including arranging seating and preparing materials for participants.
- Maintained official documents and archives to support transparency and compliance.
Teller 2
First National Bank Alaska
Cordova
05.2024 - 04.2025
- Processed customer transactions accurately and efficiently at First National Bank Alaska.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Assisted customers with account inquiries, ensuring accurate information and enhancing customer satisfaction.
- Maintained cash drawer accuracy through diligent counting and balancing procedures.
- Balanced cash drawers daily to ensure accuracy in transactions. on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Promoted bank services, resulting in increased customer engagement and awareness.
- Balanced cash drawers on a daily basis.
- Conducted routine audits of cash and checks, ensuring compliance with banking standards and reducing discrepancies.
Patient Care. Coordinator
Elite Health Online
Rowlett
03.2023 - 03.2024
- Coordinated patient appointments and managed scheduling for healthcare professionals.
- Facilitated communication between patients and medical staff to address concerns.
- Collaborated with interdisciplinary teams to enhance patient care strategies.
- Educated patients on services offered and guided them through online portals.
- Updated patient records in electronic health systems for accuracy and compliance.
- Maintained confidentiality of patient information in accordance with regulations.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Provider Service Phone Rep
Blue Cross Blue Shield Massachusetts
Sandwich
09.2022 - 02.2023
- Managed incoming calls and provided timely responses to customer concerns.
- Assisted members with inquiries about health insurance policies and benefits.
- Educated clients on coverage options and claims processes effectively.
- Resolved billing issues by communicating with relevant departments promptly.
- Maintained knowledge of policy changes to ensure accurate member information.
- Documented customer interactions in the company's CRM system accurately.
Covid Tester
The Judge Group
Mashpee
01.2022 - 03.2022
- Conducted COVID-19 testing according to safety protocols and guidelines.
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Collected and labeled samples for accurate tracking and processing.
- Coordinated with healthcare teams to manage testing flow effectively.
- Educated individuals on testing procedures and safety measures.
- Maintained cleanliness of testing areas to ensure a safe environment.
- Recorded test results accurately in digital systems for reporting purposes.
- Communicated with patients about test results and next steps promptly.
- Assisted in training new staff on testing protocols and operations.
Health Care Assistant
Falmouth Public Schools
Falmouth
08.2021 - 01.2022
- Assisted health staff with medication administration and maintained accurate health records.
- Communicated effectively with parents about student health concerns and progress.
- Observed student behavior and communicated relevant changes to staff promptly.
- Tracked contacts of COVID-19 positive individuals to ensure safety. to prevent further virus spread.
- Informed individuals about quarantine protocols and implemented safety measures.
- Conducted interviews to gather data from COVID-19 positive individuals.
- Utilized tracking software to manage case information effectively.
Nanny and In Home Healthcare Provider
Connor Nault
Maple Valley
11.2019 - 03.2020
- Supervised daily activities for children, fostering safety and promoting engagement.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Organized educational games and activities to foster learning and creativity.
- Coordinated schedules for playdates, outings, and appointments to enhance children's social experiences.
- Communicated regularly with parents about children's progress and behavior.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Built trust with children and families through consistent communication and supportive interactions. between myself and both the family and the kids I cared for.
Emergency Medical Technician
Tri-Med Ambulance LLC
Kent
09.2018 - 11.2019
- Responded promptly to emergency calls, assessing patient conditions to determine appropriate care.
- Provided high-quality patient care during transport to medical facilities.
- Administered basic life support and first aid techniques during emergencies.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Collaborated with medical personnel to facilitate effective treatment and enhance communication during emergencies.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Maintained equipment and ensured ambulance readiness for emergency responses.
- Documented patient information and care provided during transport accurately.
- Trained new EMTs on protocols, procedures, and safety measures.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Participated in community outreach programs to educate the public about emergency services, promoting health awareness initiatives to improve public understanding of emergency services.
Education
Bachelor of Science - Marine Biology And Sustainable Aquaculture
Unity Environmental University
New Gloucester, ME06-2026
Certificate - Emergency Medical Technician
North Seattle College
Seattle, WA08-2018
Skills
- Event coordination
- Facility coordination
- Program planning
- Participant supervision
- Operational oversight
- Risk management
- Regulatory compliance
- Incident reporting
- Team leadership
- Collaborative skills skills
- Group facilitation
- Attention to detail
- Time management
- Critical thinking
- Flexibility
- Dependability
- Reliability
- Presentation skills
- Conflict management
- Staff orientation
Languages
Japanese
Elementary
Timeline
Recreation Clerk
The City of Cordova
04.2025 - Current
Teller 2
First National Bank Alaska
05.2024 - 04.2025
Patient Care. Coordinator
Elite Health Online
03.2023 - 03.2024
Provider Service Phone Rep
Blue Cross Blue Shield Massachusetts
09.2022 - 02.2023
Covid Tester
The Judge Group
01.2022 - 03.2022
Health Care Assistant
Falmouth Public Schools
08.2021 - 01.2022
Nanny and In Home Healthcare Provider
Connor Nault
11.2019 - 03.2020
Emergency Medical Technician
Tri-Med Ambulance LLC
09.2018 - 11.2019
Bachelor of Science - Marine Biology And Sustainable Aquaculture
Unity Environmental University
Certificate - Emergency Medical Technician
North Seattle College