Open To Work
Taylor Pennington
Massillon
Work Preference
Summary
Results-driven individual known for exceptional cash register management and customer service skills. Proficient in training and mentoring staff to enhance workflow efficiency and ensure a high level of customer satisfaction.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Head Cashier
Lowes
North Canton
09.2025 - Current
- Managed cash register operations and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new cashiers on register procedures and customer service standards.
- Maintained accurate cash drawer balance throughout shifts.
- Handled returns and exchanges while ensuring compliance with store policies.
- Collaborated with team members to enhance store workflow and efficiency.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Coached employees on best practices for handling customer complaints quickly and effectively.
Key Holder
Sally's Beauty
Massillon
08.2024 - 05.2025
- Assisted customers in selecting beauty products and provided expert advice.
- Educated customers about promotions and loyalty programs effectively.
- Conducted inventory checks to ensure product availability and minimize loss.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Opened and closed the store.
- Deposited deposits to the bank.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
Cashier
Walmart
Massillon
06.2023 - 08.2024
- Processed customer transactions efficiently at point of sale.
- Managed cash register and balanced daily cash drawer.
- Assisted customers with product inquiries and store navigation.
Education
Massillon High School
Massillon, OHSkills
- Cash register operations
- Customer service
- Employee training
- Team collaboration
- Conflict resolution
- Workplace safety
- Loyalty program management
- Store opening and closing
Languages
English
Full Professional
Certification
Licensed Advanced Manicurist
Timeline
Head Cashier
Lowes
09.2025 - Current
Key Holder
Sally's Beauty
08.2024 - 05.2025
Cashier
Walmart
06.2023 - 08.2024
Massillon High School