Reliable employee with multiple years of office experience. Excellent skills in office utility support with knowledge of multiline telephone systems, reception and word processing. Proficient worker understands database programs and expertly retains and maintains compiled data.
Overview
9
9
years of professional experience
Work History
Veterinary Technician
Goodvets-Buckeye
Buckeye, Arizona
02.2025 - Current
Delivered excellent service to pet owners to drive repeat business.
Prepared and reviewed records and consent forms.
Tracked and scheduled follow-up appointments for animal treatment.
Reviewed pet records from daily visits and appointments, entering important data into system.
Veterinary Assistant/Technician
North Buckeye Animal Hospital & Grooming
Buckeye, USA
12.2016 - Current
Triaged patients over phone and in-person to determine best use of resources and prioritize urgent issues
Monitored hospitalized patients for progress or changes in condition
Partnered with DVM to assist with dentistry, anesthesia and samples for laboratory testing
Placed IV catheters, performed x-rays and cleaned surgical sites to prepare for procedures
Administered treatments to help patients recover from illnesses, injuries and surgeries
Nursed hospitalized patients by providing wound care, administering fluids, and monitoring vital signs
Operated diagnostic equipment such as X-rays and ultrasound machines under supervision
Kennel Technician
North Buckeye Animal Hospital & Grooming
Buckeye, USA
10.2015 - Current
Led animals on numerous walks per day to allow the patients to use the bathroom
Cleaned, disinfected, and maintained animal kennels and enclosures
Restocked supplies throughout facility to keep team ready for animal needs
Managed laundry and general cleaning
Veterinary Technician Supervisor
North Buckeye Animal Hospital & Grooming
Buckeye, USA
10.2015 - 02.2025
Created culture of continuous improvement, inspiring employees to take action and solve problems
Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals
Utilized company policies and guidelines to solve work problems
Observed team performance to provide feedback to management for discipline and performance evaluations
Implemented customer relationship management strategies to improve client satisfaction
Managed inventory levels to optimize supply chain operations
Made contact with clients via telephone to remind of scheduled appointments and programs
Opened and sorted incoming mail and prepared outgoing mail
Collected and disbursed funds from cash accounts, keeping meticulous records of collections and disbursements
Processed payments and applied them to customer accounts accurately and timely
Coordinated with other departments or agencies as needed to resolve billing discrepancies or misapplied payments