Taylor Peterson
Summary
Experienced professional seeking to expand skill set and contribute to professional growth. Authorized to work in the US for any employer, opening up diverse opportunities. Dedicated to enhancing skills and making a positive impact in the workplace. Eager to apply expertise and dedication to achieve success in career endeavors.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead
The Road Home
04.2024 - 12.2024
- I was the graveyard team lead. I assisted 250 clients. I helped train employees and make sure all duties throughout the night were properly done. I helped with bed management and the intake process.
Lead assistant support staff
friends of Switchpoint
10.2023 - 03.2024
- I was the graveyard team lead. i assisted 150 clients. I helped train employees and make sure all duties throughout the night were properly done. We did basic cleaning and we helped the clients with any of their needs throughout the night. I helped with bed management and the intake process. And I also made the schedule for grave shift employees
General Cleaner
E&C cleaning
04.2017 - 07.2022
- I deep cleaned and organized businesses or clients homes
Billing
Abeo
10.2014 - 06.2015
- I would call to collect on bills for Anesthesiologist, answer incoming calls from patients regarding their accounts, collect payments
- Skills Used
- Computer skills, customer service skills, math skills, multitasking, fast but professional
Technical Support
alorica
07.2013 - 08.2014
- I would take inbound calls registering vizio products I trouble shoot vizio products I set up service repairs for vizio products
- Responsibilities
Education
High school diploma -
Granite Peaks High School
Salt Lake City, UT01.2008
Skills
- Accurate typing ability
- Guiding team members
- Proficient in shift oversight
- Troubleshooting and technical guidance
- Customer engagement
- Working with people with disabilities
- Effective telephone interaction
- Technical Support
Certification
- Driver's License
- CPR Certification
Timeline
Team Lead
The Road Home
04.2024 - 12.2024
Lead assistant support staff
friends of Switchpoint
10.2023 - 03.2024
General Cleaner
E&C cleaning
04.2017 - 07.2022
Billing
Abeo
10.2014 - 06.2015
Technical Support
alorica
07.2013 - 08.2014
High school diploma -
Granite Peaks High School
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