Taylor Phillips
Summary
Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.
Overview
8
8
years of professional experience
Work History
Quoter/Estimator
Slakey Brothers
2215 Kausen Dr #2, Elk Grove, CA 95758
10.2024 - Current
- Quoter/Estimator for primarily Slakey Brothers
- Specializing in accurate estimates for design/build replacement jobs, plan & spec jobs to commercial customers.
- Operated specialized software (eCat, QuoteTool, QuotePro) to create submittal electrical data for customers, as well as maintaining accurate pricing.
- Maintained a high level of accuracy within a high-paced environment.
- Established a reputation for external customers and accurate estimates resulting in increased client trust and repeated business opportunities.
- Prepared quotes in a timely, accurate manner to meet deadlines.
- Presented comprehensive proposals to customers for further business opportunities.
- Assisted in securing high-value contracts by preparing competitive yet profitable quotes/estimates to external customers in a timely manner.
Commercial Inside Sales Logistics Specialist
Gensco Inc.
4502 20th St E, Fife, WA 98424
07.2023 - 09.2024
- Logistics Team through 2024 (8:00AM-5:00PM)
- Tracked supply, equipment and products throughout Gensco branches to ensure timely delivery.
- Provided submittals/electronic data to customers.
- Coordinated incoming and outgoing shipments to maintain delivery schedules for internal/external customers.
- Further developed internal commercial order tracking system for internal/external customers.
- Oversaw complex commercial projects for commercial quoting team members, OSRs, ISRs, Branch Managers & Warehouse Supervisors by ensuring timely and cost-effective delivery.
- Tracked vendor purchase orders from delivery to invoicing, targeting 100% end-user satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained a professional attitude daily with a positive improvement outlook.
- Coordinated phone calls to correct quoting teams in a timely manner
- Strongly communicated importance of accurate and timely deliveries to administration and outbound teams.
Warehouse Supervisor
Gensco Inc.
4502 20th St E, Fife, WA 98424
01.2021 - 07.2023
- Oversaw outbound graveyard department through 2022 (12:30AM-9AM).
- Oversaw outbound columbia department through 2023 (9:30AM-6PM).
- Developed/Trained warehouse team members to safely and efficiently pull HVAC products in all departments (supply, equipment, columbia).
- Reported incidents to management to ensure the development of future team members and the safety of others.
- Enforced safety policies per OSHA and company guidelines.
- Enforced Outbound policies per company guidelines.
- Lead 10-minuet safety briefings every morning to ensure the safety of all team members in the warehouse.
- Reported safety incidents to management to ensure the development of future team members and the safety of others.
- Attended supervisor classes to further develop my career as a leader.
- Assisted department manager on picking metrics to further develop the Outbound teams efficiency.
- Provided feedbacks/training opportunities to other department supervisors due to my experience.
- Trained Outbound team members on the importance of company mission statement and its meaning.
- Ensured products were safely and accurately picked/staged by reviewing branch BOL reports and branch feedbacks as a distribution supervisor.
- Certified yard-truck operator (yard truck for moving trailers). Would back up shipping department as a back-up yard truck operator.
- Interviewed team members with management team for warehouse opportunities, both outside and internal candidates.
- Managed required overtime weekend periods (5AM-10AM) when needed.
Warehouse Lead
Gensco Inc
4502 20th St E, Fife, WA 98424
04.2019 - 01.2021
- Managed day-to-day operations of Outbound supply, Trane and Columbia departments on Graveyard (12:30AM-9AM).
- Trained employees on equipment operation, SOP training, safety
- Enforced warehouse safety rules, operations and training.
- Managed a team of 13 warehouse personnel, delegating tasks effectively to optimize workflow.
- Wrote team member reviews, coaching.
- Unlocked/locked warehouse prior to arriving/leaving.
- Assisted management with Outbound process development when sister company (Slakey Brothers) was bought.
- Managed required overtime weekend periods (12AM-5AM, 5AM-10AM) when needed.
Warehouse Team Member
Gensco Inc.
4502 20th St E, Fife, WA 98424
10.2017 - 04.2019
- Worked on Tacoma Customer as a picking/shipping team member (4:30PM-1AM).
- Overtime required for Tacoma customer department for local customer orders.
- Was direct back-up to department lead/supervisor after 1-year review.
- Would assist in organizing paperwork per local route.
- Certified on all equipment needed to operate department (order picker, basaloid, 3K forklift, 3K stand-up forklift, 6K forklift, 10K forklift)
- Would train/shadow newer team members to provide efficient picking routes/processes.
- Inspected equipment if required by the customer prior to shipping.
- Organized driver routes prior to deliver drivers arriving.
- Assisted will-call department if needed, would require me to come in early to work.
- Assisted swing-shift receiving/put-away if local customer routes were not heavy on orders.
- Assisted swing-shift loading/shipping if local customer routes were not heavy on orders.
- Assisted warehouse supervisor on Latitude training meetings prior to launch.
- Kept department clean and provided supervisor training opportunities in regards to cleanliness, efficiency and picking reports.
Courtesy Clerk
Albertsons
11330 51st Ave, Gig Harbor, WA 98332
02.2017 - 09.2017
- Bagged customer items
- Maintained cleanliness of the store
- Helped customers take merchandise out of store and loaded groceries into vehicles
- Assisted back-end receiving/put-away keeping shelves stocked and notifying manager if shelves were low
- Assisted customers find items in the store
Education
High School Diploma -
Peninsula High School
14105 Purdy Dr NW, Gig Harbor, WA 9833206-2017
Skills
- Warehouse operations
- Inventory management
- Warehouse organization
- Internal/External logistics
- High-level of customer service
- Research, planning and organizing
- Strong level of communication
- Strong level of attention to detail
- Strong problem solving in a fast-paced environment
Languages
Sign Language
Limited Working
Tagalog
Limited Working
Timeline
Quoter/Estimator
Slakey Brothers
10.2024 - Current
Commercial Inside Sales Logistics Specialist
Gensco Inc.
07.2023 - 09.2024
Warehouse Supervisor
Gensco Inc.
01.2021 - 07.2023
Warehouse Lead
Gensco Inc
04.2019 - 01.2021
Warehouse Team Member
Gensco Inc.
10.2017 - 04.2019
Courtesy Clerk
Albertsons
02.2017 - 09.2017
High School Diploma -
Peninsula High School