Taylor McSwain
Leander,TX
Summary
Detail-oriented professional recognized for exceptional productivity and efficiency in task execution. Demonstrates strong multitasking abilities and sound judgment, contributing to streamlined operations. Proven track record in customer relations, enhancing client satisfaction through effective communication and problem-solving skills. Aiming to leverage expertise in a dynamic environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
JKB Construction Company, LLC.
Liberty Hill, TX
08.2022 - 09.2024
- Managed multiple projects simultaneously while meeting deadlines set by the team.
- Provided administrative support to the president/project manager as needed.
- Prepared bid proposals and assisted in the development of cost estimates for projects.
- Reviewed plans, specifications, bid documents and subcontractor quotes for accuracy.
- Created a new file organization; I developed spreadsheets and scanned documents/plans. Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinated with vendors and suppliers to ensure timely delivery of construction materials.
- Handled confidential documents in an organized fashion according to established protocol.
Airbrush Technician/Assistant Manager
360 Tans
Austin, TX
12.2021 - 06.2022
- Created a comfortable atmosphere that put customers at ease during their session.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed client appointments and scheduling to optimize the number of clients and minimize the time between appointments.
- Collaborated with management to plan and execute marketing and promotions to attract new clients.
- Participated in ongoing education on tanning products, equipment, and safety protocols.
Sales Associate/Assistant Manager
Tan It All
Cedar Park, TX
04.2016 - 11.2018
- Established and optimized schedules to keep coverage and service in line with high customer volumes.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Provided leadership, insight, and training to newly hired employees to supply knowledge of the company programs.
- Offered hands-on assistance to customers, assessing their needs, and maintaining current knowledge of consumer preferences.
- Provided high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Arts - Esthetician
Aveda Institute
Austin, TX02-2021
High School Diploma -
Hebron High School
Carrollton, TX05-2013
Skills
- Microsoft outlook, word, and Excel
- Scheduling and coordination
- Understanding customer needs
- Effective Sales Techniques
- Establishing and maintaining customer relationships
- Team-oriented and cooperative
- Problem-solving
- Highly organized
Certification
- Insurance License: Property & Casualty
Timeline
Administrative Assistant
JKB Construction Company, LLC.
08.2022 - 09.2024
Airbrush Technician/Assistant Manager
360 Tans
12.2021 - 06.2022
Sales Associate/Assistant Manager
Tan It All
04.2016 - 11.2018
- Insurance License: Property & Casualty
Associate of Arts - Esthetician
Aveda Institute
High School Diploma -
Hebron High School
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