Highly-motivated retail and sales professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Department Trainer
Whole Food Market
Chicago, IL
09.2023 - Current
Set up promotional displays within the store in accordance with corporate guidelines.
Performed weekly inventory counts of stocked items and reported discrepancies to management team.
Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
Provided feedback on employee performance based on observed results during training sessions.
Maintained up-to-date records of trainee progress and provided regular updates to management team.
Bakery Supervisor
Whole Foods Market
Chicago, IL
10.2019 - 09.2023
Maintained all retail conditions, trained and onboarded new hires, created and communicated training materials, and launched programs.
Oversaw packaging processes to guarantee accurate labeling and compliance with applicable laws.
Resolved customer complaints in a professional manner while maintaining excellent customer relations.
Monitored quality control to ensure products met standards for taste, texture, presentation and freshness.
Product Relations and Inventory Steward
Beecher's Handmade Cheese
Everett, WA
04.2019 - 08.2019
Researched potential new suppliers in order to find the best value for goods and services.
Reviewed purchase orders, contracts and invoices to ensure accuracy.
Received and verified incoming shipments for accuracy of items, quantities, and condition.
Adhered strictly to safety regulations while operating machinery or handling hazardous materials.
Maintained inventory of stock on hand by tracking materials received and distributed.
Store Scanning and Marketing Specialist
Whole Foods Market
Lynnwood, WA
12.2018 - 04.2019
Maintain overall pricing integrity within the store and assist Marketing in the ordering, printing and hanging of signs
Strive to support Whole Foods Market's core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations
Independently manage and maintain all store signage, pricing, and marketing materials
Consistently meet deadlines for new marketing programs and product displays
Complete audit reports, noting discrepancies and plans of action to resolve
Bakery Associate Team Leader
Whole Foods Market
Lynnwood, WA
01.2018 - 12.2018
Manage Bakery team in all areas, control buying and relationship with vendors, meet expectations in sales and adapt to sale changes
Independently pursue changes in department to improve team member safety, drive sales and deliver excellent customer service
Cover responsibility of inventory control, buying, and receiving
Provided hands-on training to Team Members in FOH, provide mentorship and supreme service example
Strive for consistent positive sales comps and floor presentation
Report to store management and regional teams to meet store expectations
Write all team schedules, hire and onboard new Team Members