Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Certification
Websites
References
Timeline
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Taylor Piper

Chicago,IL

Summary

Highly-motivated retail and sales professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Department Trainer

Whole Food Market
Chicago, IL
09.2023 - Current
  • Set up promotional displays within the store in accordance with corporate guidelines.
  • Performed weekly inventory counts of stocked items and reported discrepancies to management team.
  • Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.

Bakery Supervisor

Whole Foods Market
Chicago, IL
10.2019 - 09.2023
  • Maintained all retail conditions, trained and onboarded new hires, created and communicated training materials, and launched programs.
  • Oversaw packaging processes to guarantee accurate labeling and compliance with applicable laws.
  • Resolved customer complaints in a professional manner while maintaining excellent customer relations.
  • Monitored quality control to ensure products met standards for taste, texture, presentation and freshness.

Product Relations and Inventory Steward

Beecher's Handmade Cheese
Everett, WA
04.2019 - 08.2019
  • Researched potential new suppliers in order to find the best value for goods and services.
  • Reviewed purchase orders, contracts and invoices to ensure accuracy.
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Adhered strictly to safety regulations while operating machinery or handling hazardous materials.
  • Maintained inventory of stock on hand by tracking materials received and distributed.

Store Scanning and Marketing Specialist

Whole Foods Market
Lynnwood, WA
12.2018 - 04.2019
  • Maintain overall pricing integrity within the store and assist Marketing in the ordering, printing and hanging of signs
  • Strive to support Whole Foods Market's core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations
  • Independently manage and maintain all store signage, pricing, and marketing materials
  • Consistently meet deadlines for new marketing programs and product displays
  • Complete audit reports, noting discrepancies and plans of action to resolve

Bakery Associate Team Leader

Whole Foods Market
Lynnwood, WA
01.2018 - 12.2018
  • Manage Bakery team in all areas, control buying and relationship with vendors, meet expectations in sales and adapt to sale changes
  • Independently pursue changes in department to improve team member safety, drive sales and deliver excellent customer service
  • Cover responsibility of inventory control, buying, and receiving
  • Provided hands-on training to Team Members in FOH, provide mentorship and supreme service example
  • Strive for consistent positive sales comps and floor presentation
  • Report to store management and regional teams to meet store expectations
  • Write all team schedules, hire and onboard new Team Members

Education

Bachelor of Arts - Communication Studies

DePaul University

Skills

  • Purchasing
  • Order entry
  • Supervising experience
  • Compliance Training
  • Orientation and Onboarding
  • Merchandising
  • Interpersonal Communication
  • Adaptability and Flexibility

Assessments

  • Teamwork: Interpersonal Skills, Highly Proficient, 08/01/19
  • Data entry: Accuracy, Proficient, 06/01/21

Personal Information

  • Title: Retail Sales and Customer Service
  • Work Permit: Authorized to work in the US for any employer

Certification

  • FoodSafe Certified 2024

References

References available upon request.

Timeline

Department Trainer

Whole Food Market
09.2023 - Current

Bakery Supervisor

Whole Foods Market
10.2019 - 09.2023

Product Relations and Inventory Steward

Beecher's Handmade Cheese
04.2019 - 08.2019

Store Scanning and Marketing Specialist

Whole Foods Market
12.2018 - 04.2019

Bakery Associate Team Leader

Whole Foods Market
01.2018 - 12.2018

Bachelor of Arts - Communication Studies

DePaul University
Taylor Piper