Taylor Porter
Shreveport,LA
Summary
Dynamic server with exceptional customer service skills honed at Outback Steakhouse, adept at generating repeat business and promoting specials. Proven ability to thrive under pressure while maintaining a neat and organized section. A collaborative team player committed to enhancing guest experiences and ensuring high-quality service.
Overview
6
6
years of professional experience
Work History
Server
Outback Steakhouse
Shreveport, LA
04.2024 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Informed customers of daily specials and signature menu items.
- Trainer for new servers.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Crew Member
Whataburger
Shreveport, LA
09.2023 - 04.2024
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Presented orders to guests within anticipated service times.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Crew Member
Raising Cane's Restaurants
Shreveport, LA
04.2019 - 05.2020
- Interacted pleasantly with guests to deliver quality customer service.
- Presented orders to guests within anticipated service times.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
Education
Some College (No Degree) - Cyber Security
Bossier Parish Community College
Bossier City, LASkills
- Great customer service skills
- Works well in a team
- Works well under pressure, good with large parties
- Always keep my tables prebussed and my section neat
- Good at generating repeat business
- Good at pushing new limited time items or specials
References
References available upon request.
Timeline
Server
Outback Steakhouse
04.2024 - Current
Crew Member
Whataburger
09.2023 - 04.2024
Crew Member
Raising Cane's Restaurants
04.2019 - 05.2020
Some College (No Degree) - Cyber Security
Bossier Parish Community College