Dedicated healthcare administrative professional with strong leadership, time management, and teamwork abilities. Strong team member who is patient-focused through HIPAA compliance and effective communication.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Office Supervisor - Mobile Intensive Care Unit
Hunterdon Health
Flemington, New Jersey
04.2024 - Current
Supervised daily office operations and staff needs at healthcare facility.
Oversaw billing operations, ensuring accuracy and completeness of patient billing for all encounters.
Processed and prepared all patient encounters for timely billing.
Managed payroll and maintained proper documentation of employee personnel.
Managed schedule preparation and publishing for entire department.
Processed vendor invoices promptly, preventing late payment penalties.
Managed supply inventory and department uniforms, ensuring availability for all employees.
Managed a fleet of vehicles, ensuring timely maintenance.
Participated in emergency management drills at the hospital to enhance preparedness.
Emergency Room Unit Coordinator
Hunterdon Health
Flemington, New Jersey
03.2019 - Current
Coordinated patient admissions, transfers, and discharges, ensuring seamless transitions for optimal patient care.
Coordinated patient transfers by ground and air to higher-level care facilities, ensuring continuity of care.
Managed medical emergencies calmly and professionally, facilitating timely interventions.
Facilitated effective communication between medical staff, patients, and families.
Collaborated with hospital staff, physicians, and families to discuss patient status and care plans.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Responded to incoming telephone calls, directing them to the appropriate medical or administrative staff. and directed calls to appropriate medical or administrative staff.
Arranged hospital admissions for patients.
Patient Care Representative - Outpatient PT
Robert Wood Johnson Somerset
Hillsborough, New Jersey
07.2012 - Current
Verified insurance information and processed authorization requests.
Verified insurance coverage for all visits to ensure accurate billing procedures were followed.
Assisted patients with registration and appointment scheduling.
Greeted patients upon arrival and maintained a clean reception area for visitors.
Updated patient records in the electronic health record system.
Maintained updated knowledge of HIPAA regulations related to the release of confidential medical information.
Education
Certificate - Medical Assisting
Raritan Valley Community College
Somerville, NJ
05-2015
High School Diploma -
Hillsborough High School
Hillsborough, NJ
06-2012
Skills
Billing operations
HIPAA compliance
Patient management
Staff scheduling
Workflow optimization
Attention to detail
Effective communication
Certification
American Heart Association: CPR Instructor, Certified
American Association of Medical Assistants: Medical Assistant (CMA), Certified
National Academy of Ambulance Compliance: Ambulance Documentation Specialist, Certified