TAYLOR PRICE
Grimsley,TN
Summary
Energetic Former Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Professional with strong background in providing exceptional service and support in customer-focused environment. Expertise in resolving inquiries, managing accounts, and fostering relationships. Known for collaborative spirit and adaptability, consistently driving team success and positive outcomes. Skilled in communication, problem-solving, and multi-tasking in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Member Service Representative
AgGeorgia Farm Credit
05.2023 - 08.2025
- Dedicated and customer-focused Member Service Representative with over 2 years of experience in financial services and client relations.
- Proven ability to manage high-volume transactions, resolve member inquiries efficiently, and promote products that align with customer needs.
- Skilled in account management, cross-selling, and maintaining compliance with banking regulations.
- Known for delivering exceptional service, fostering member loyalty, and contributing to team sales goals.
- Adept at using CRM systems and handling sensitive financial data with accuracy and discretion.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted clients in understanding loan products, enhancing their decision-making process.
Office Manager
Athens Regional Stockyard
Athens, TN
04.2021 - 05.2022
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Recruited and trained new employees to meet job requirements.
Cosmetologist
Self-employed
Grimsley, TN
06.2017 - 05.2022
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
Office Clerk
Athens Stockyard
Athens, TN
09.2014 - 09.2017
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Education
Some College - No Degree
Roane State Community College
Harriman, TNCosmetologist - Beauty
Sweetwater Cosmetology School
Sweetwater, TN06-2017
High School Diploma - undefined
Clarkrange High School
Clarkrange, TN05-2011
Skills
- Budgetary Planning
- Project Planning
- Technical Proficiency
- Documentation and Reporting
- Computer Applications (word, some excel)
- Customer service
- Relationship building
- Financial transactions
- Customer support
Timeline
Member Service Representative
AgGeorgia Farm Credit
05.2023 - 08.2025
Office Manager
Athens Regional Stockyard
04.2021 - 05.2022
Cosmetologist
Self-employed
06.2017 - 05.2022
Office Clerk
Athens Stockyard
09.2014 - 09.2017
High School Diploma - undefined
Clarkrange High School
Cosmetologist - Beauty
Sweetwater Cosmetology School
Some College - No Degree
Roane State Community College