Work Preference
Summary
Overview
Work History
Education
Skills
Credentials
Certification
Timeline
Generic
Open To Work

Taylor Restivo

Puyallup,WA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Healthcare AdministratorProgram CoordinatorProject ManagerPublic Health Advisor

Work Type

Full TimeContract Work

Location Preference

RemoteHybrid
Location: Puyallup, WATacoma, WA
Open to relocation: Yes

Important To Me

Work-life balanceCompany CultureWork from home optionFlexible work hoursCareer advancementHealthcare benefitsPaid time off4-day work weekPaid sick leave401k match

Summary

Strategic Healthcare Program Manager with a strong background in optimizing Medicaid and Medicare initiatives. Enhanced operational productivity and compliance metrics, improving care delivery for over 2,500 members. Skilled in aligning strategic goals with execution and building partnerships to advance operational success. Experienced in designing and implementing effective policies and fostering team collaboration.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Healthcare Operations | Case Management & Care Coordinator

Bridging Care & MedZed
10.2022 - 06.2026
  • Directed population health operations for 2,500+ Medicaid and Medicare members, improving care continuity while maintaining 85–90%+ audit compliance and HIPAA standards.
  • Led compliance and quality improvement initiatives, enhancing audit readiness, process standardization, and organizational performance.
  • Partnered with executive leadership and multidisciplinary teams to resolve operational challenges, improve stakeholder engagement, and advance patient-centered outcomes.
  • Strengthened partnerships with Washington Managed Care Organizations, enhancing care coordination and member access while reducing service delays.
  • Optimized provider collaboration through Microsoft 365, SharePoint, Microsoft Teams, Salesforce CRM, and AI tools, enhancing documentation efficiency and communication.
  • Increased operational productivity by 60% through AI-enabled workflow redesign, process standardization, and multidisciplinary care coordination.
  • Developed executive KPI dashboards in Microsoft Excel, facilitating data-driven decisions in productivity, quality, compliance, and program performance.

Project Program Coordinator – Contract

Pierce County Health Department
01.2022 - 10.2022
  • Led multidisciplinary teams of 35 professionals supporting vaccination and emergency response initiatives.
  • Coordinated COVID-19 public health operations, enhancing access for 5,000+ community members.
  • Partnered with healthcare providers and community organizations to strengthen public health outreach and emergency preparedness.
  • Maintained 100% compliance with state reporting requirements using CREST, WAIIS, and WDRS.

Executive Project Assistant - Contract

Robert Half: Wellspring Family Services
05.2021 - 12.2021
  • Coordinated project timelines and deliverables for various organizational initiatives.
  • Assisted in managing communication between departments and external partners.
  • Organized meetings, prepared agendas, and documented meeting minutes for stakeholders.
  • Conducted provider credentialing initiatives, reviewed 546 provider records, achieving 40% increase in credential efficiency while upholding regulatory standards.

Public Health Advisor Lead | CDC Contractor

Caduceus Healthcare
SeaTac, Washington
05.2020 - 02.2021
  • Conducted 1,000+ international health screenings and verified 500+ immunization records, ensuring data integrity, regulatory compliance, and timely public health reporting through CREST and QUARRS.
  • Analyzed epidemiological data to inform the development of effective interventions aimed at reducing illness and injury rates among populations most vulnerable to disease outbreaks.
  • Provided technical assistance on public health topics, including surveillance methods and outbreak investigation protocols, to strengthen community response efforts.
  • Collaborated with healthcare teams to assess and prioritize community health needs, enhancing targeted intervention strategies.
  • Educated diverse populations on preventive health measures and resources, increasing awareness and accessibility of vital health information.

Nutritional Health Coach | Program Manager

Northwest Weight Loss
09.2016 - 04.2020
  • Coached 300+ clients and led wellness programs for 500+ participants, providing evidence-based nutrition education, behavior change coaching, and healthy cooking workshops that enhanced long-term health outcomes.
  • Developed personalized health plans addressing client needs and goals.
  • Conducted one-on-one coaching sessions to support weight loss journeys.
  • Educated clients on nutrition, exercise, and lifestyle changes for wellness.

Education

Master of Science - Public Health

Purdue Global University
Remote
09-2018

Bachelor of Science - Nutrition

Purdue Global University
Remote
04-2016

Skills

  • Healthcare analytics
  • Regulatory compliance
  • Quality assessment
  • Process improvement
  • Operations management
  • Project management
  • Stakeholder management
  • Strategic planning
  • Workflow optimization
  • Data analytics
  • Microsoft Excel and 365
  • SharePoint collaboration
  • Workflow optimization

Credentials

  • MPH
  • PMP

Certification

  • Project Management Professional, SimpleILearn Alumini, 2022
  • PMI Agile Certified Practitioner (PMI-ACP), SimpleILearn Alumni, 2022
  • PMI Risk Management Professional (PMI-RMP), SImpleILearn Alumni, 2022
  • Scrum Master (ASM), SimpleILearn Alumni, 2022

Timeline

Healthcare Operations | Case Management & Care Coordinator

Bridging Care & MedZed
10.2022 - 06.2026

Project Program Coordinator – Contract

Pierce County Health Department
01.2022 - 10.2022

Executive Project Assistant - Contract

Robert Half: Wellspring Family Services
05.2021 - 12.2021

Public Health Advisor Lead | CDC Contractor

Caduceus Healthcare
05.2020 - 02.2021

Nutritional Health Coach | Program Manager

Northwest Weight Loss
09.2016 - 04.2020

Master of Science - Public Health

Purdue Global University

Bachelor of Science - Nutrition

Purdue Global University

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Taylor Restivo