Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Revak

Folsom,PA

Summary

Highly motivated professional with several years of entrepreneurial and management experience, excelling in team leadership and quality control. As an expert in customer relationship management and employee training, I implemented processes that enhanced operational efficiency and fostered a collaborative environment, ultimately driving customer satisfaction and loyalty.

Overview

9
9
years of professional experience

Work History

Owner and Operator

Galioto's Cleaning Go-To
Philadelphia, PA
01.2021 - 09.2023
  • Managed daily operations and scheduling for cleaning services.
  • Developed customer relationships to ensure satisfaction and retention.
  • Coordinated client visits to assess cleaning needs and customize services.
  • Handled customer inquiries and resolved issues promptly and professionally.

Team Leader/Supervisor of Operations

Maid in Media
Media, PA
09.2017 - 03.2020
  • Trained new employees on company policies and service standards.
  • Coordinated workflow among team members to optimize efficiency and productivity.
  • Led daily team meetings to align on project updates and goals.
  • Oversaw quality control checks to ensure service excellence in all tasks.
  • Implemented new processes to streamline operations and improve service delivery.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Established clear expectations for employees, providing guidance when needed.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.

Dietary Aide

Beaumont Nursing And Rehabilitation
Bryn Mawr, PA
01.2015 - 11.2016
  • Prepared nutritious meals following dietary guidelines and resident preferences.
  • Assisted residents with meal service, ensuring food was served promptly and accurately.
  • Participated in training new dietary aides on procedures and safety protocols in the kitchen.
  • Maintained a safe working environment by following all safety protocols.
  • Engaged with residents to provide positive and enriching experiences.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.

Education

High School Diploma -

Interboro High School
06-2015

Some College (No Degree) - Nursing

Delaware County Community College
Media, PA

Skills

  • Customer relationship management
  • Client needs assessment
  • Quality control
  • Operational efficiency
  • Team leadership
  • Employee training

Timeline

Owner and Operator

Galioto's Cleaning Go-To
01.2021 - 09.2023

Team Leader/Supervisor of Operations

Maid in Media
09.2017 - 03.2020

Dietary Aide

Beaumont Nursing And Rehabilitation
01.2015 - 11.2016

High School Diploma -

Interboro High School

Some College (No Degree) - Nursing

Delaware County Community College

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