Taylor Rine
Vandalia,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
DME Service Representative
Sarah Bush Lincoln Health System
Vandalia, IL
03.2022 - Current
- Provided excellent customer service by addressing customer needs in a timely fashion.
- Developed and maintained positive relationships with referral sources, such as physicians, hospitals, nursing homes and other medical facilities.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Certified Nursing Assistant
Willowbrook
Vandalia, IL
03.2020 - 03.2022
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
911 Telecommunicator
Vandalia Police Department
Vandalia, IL
05.2018 - 02.2022
- Answered incoming 911 calls and determined the nature of emergency.
- Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
- Assessed caller's needs and provided support as needed during crisis situations.
- Updated CAD system regularly with status reports from field units on location and progress of their assignments.
Education
High School Diploma -
Brownstown Jr / High School
Brownstown, IL05-2018
Some College (No Degree) -
Kaskaskia College
Centralia, ILSkills
- Customer Support
- Account updating
- Database Management
- Data Entry
- Inbound and Outbound Calling
- Scheduling
Timeline
DME Service Representative
Sarah Bush Lincoln Health System
03.2022 - Current
Certified Nursing Assistant
Willowbrook
03.2020 - 03.2022
911 Telecommunicator
Vandalia Police Department
05.2018 - 02.2022
High School Diploma -
Brownstown Jr / High School
Some College (No Degree) -
Kaskaskia College
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