Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Bronco Billy's Pizza Palace
12.2011 - 12.2016
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Associate of Arts - Social And Behavioral Sciences
Chabot College
Hayward
08.2021
Skills
Scheduling and Coordinating
Resolving Complaints
Supervising Employees
Monthly Inventory
Microsoft PowerPoint
Productivity Performance
Guest Satisfaction
Workflow Monitoring
Leadership
Organizing
Kitchen Staff Supervision
Work Schedule Creation
Dining Area Cleaning Supervision
Restaurant Operation
Cash Receipt Balancing
Restaurant Policies and Procedures
Timeline
Supervisor
Bronco Billy's Pizza Palace
12.2011 - 12.2016
Associate of Arts - Social And Behavioral Sciences
Chabot College
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