Summary
Overview
Work History
Education
Skills
Timeline
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Chris Barnabei

Land O' Lakes

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve target goals.

Overview

12
12
years of professional experience

Work History

Supervisor

SeaWorld Parks & Entertainment, Inc.
03.2023 - Current
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Provided ongoing training to address staff needs.
    Collaborated with other departments to coordinate workflow processes between teams.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas of improvement in team performance and implemented necessary changes.

Assistant Supervisor (Full Time)

Seaworld Parks & Entertainment
04.2015 - 03.2023
  • Coordinated employee schedules according to availability and approved shift changes
  • Communicated employee, customer and workplace needs to managers
  • Notified employees of policy and procedure changes to promote overall compliance
  • Recommended employees for promotion and performed corrective actions to reduce misconduct
  • Delegated tasks to team members according to individual strengths.
  • Filed paperwork and submitted reports to upper management.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Maintained confidentiality regarding sensitive information related to employee files or company matters.
  • Provided support during audits by providing records and documentation as requested.

Assistant Supervisor (Part Time)

Seaworld Parks & Entertainment - Busch Gardens Tampa
04.2014 - 04.2015
  • Notified employees of policy and procedure changes to promote overall compliance
  • Recommended employees for promotion and performed corrective actions to reduce misconduct
  • Fostered environment where employees felt comfortable voicing concerns or asking questions.
  • Taught and trained team members on basic ride operations and procedures for various attractions
  • Executed daily opening and closing procedures to company standard.
  • Resolved customer complaints by finding appropriate solutions, maintaining client satisfaction.

Ride Operator

Seaworld Parks & Entertainment - Busch Gardens Tampa
05.2012 - 04.2015
  • Double checked all of guest restraints and safety.
  • Cleaned and maintained ride areas regularly, ensuring safe environment for guests.
  • Explained safety procedures and rules to riders before each ride started.
  • Operated amusement park rides safely and efficiently.
  • Operated main control system, answered telephone calls and communicated status reports to management.
  • Managed queue lines efficiently, keeping wait times minimal for guests.
  • Taught and trained team members basic ride operations for various attractions.

Education

Bachelor of Arts (B.A.) in Health Sciences -

University of South Florida at Tampa
03.2024

Associate of Arts - Health Sciences

Pasco Hernando State College
Wesley Chapel, FL
01.2014

Skills

    Training and Mentoring

    Scheduling and Coordinating

    Performance Tracking and Evaluations

    Goal-Oriented

    Motivational Leadership

    Policy Enforcement

    Managing Operations and Efficiency

    Staff Coaching and Motivation

    Process Monitoring and Improvement

    Scheduling and Coordinating

Timeline

Supervisor

SeaWorld Parks & Entertainment, Inc.
03.2023 - Current

Assistant Supervisor (Full Time)

Seaworld Parks & Entertainment
04.2015 - 03.2023

Assistant Supervisor (Part Time)

Seaworld Parks & Entertainment - Busch Gardens Tampa
04.2014 - 04.2015

Ride Operator

Seaworld Parks & Entertainment - Busch Gardens Tampa
05.2012 - 04.2015

Bachelor of Arts (B.A.) in Health Sciences -

University of South Florida at Tampa

Associate of Arts - Health Sciences

Pasco Hernando State College

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Chris Barnabei