Taylor Rizer
Chester,MD
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Loan Officer Assistant
Tidewater Mortgage
06.2024 - Current
- Answered inquiries and provided superior customer service to clients.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Communicated with customers daily to request information and complete paperwork.
- Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
Server
The Shack at Hull Bay
02.2024 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
The Big Owl Tiki Bar
03.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
45th Street Taphouse Bar & Grille
03.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Arts - Psychology
Salisbury University
Salisbury, MDSkills
- Strong work ethic
- Exceptional customer service
- High volume dining
- Suggestive selling
- Cash handling
- Highly reliable
- Team player attitude
- Engaging personality
Timeline
Loan Officer Assistant
Tidewater Mortgage
06.2024 - Current
Server
The Shack at Hull Bay
02.2024 - 05.2024
Bartender
The Big Owl Tiki Bar
03.2023 - 10.2023
Server
45th Street Taphouse Bar & Grille
03.2021 - 11.2022
Bachelor of Arts - Psychology
Salisbury University
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