TAYLOR ROBINSON
Katy,Texas
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
CASHIER, CUSTOMER SERVICE
HEB Pantry Foods
09.2022 - Current
- REP, HEB PANTRY
- Handle operational procedures such as opening store, place cash float into register.
- Hold team huddles to share goals for the day, provide customer service to large number of customers daily, keep area clean and organized.
- Reconcile cash drawers, shut down electronics, do finale walk through to ensure customers have left for closing.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
CASHIER
Popeye's Restaurants
01.2021 - 01.2022
- Greet guest with a smile while receiving orders and processing payments.
- Process customer orders and record them in restaurant database.
- Ensure all orders are delivered to customers in a timely manner.
- Accept cash and return correct change.
- Unload and stocks inventory items as needed.
- Worked flexible schedule and extra shifts to meet business needs.
CASHIER, CUSTOMER SERVICE REP
DL All Star Cuts
06.2017 - 08.2019
- Greet customers when entering or leaving establishment.
- Handle cash transactions such as cashier duties, accept payments, issue receipts, and refunds.
- Maintained clean and tidy checkout areas.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Cypress Park High School
Cypress, TX06.2022
Skills
- STRONG ORGINIZATIONAL SKILLS
- OPENING/CLOSING EXPERIENCE
- ADAPTIVE TEAM PLAYER
- POSITIVE WORK ATTITUDE
- COMPUTER PROFICIENCY
- ACTIVE LISTENING SKILLS
Timeline
CASHIER, CUSTOMER SERVICE
HEB Pantry Foods
09.2022 - Current
CASHIER
Popeye's Restaurants
01.2021 - 01.2022
CASHIER, CUSTOMER SERVICE REP
DL All Star Cuts
06.2017 - 08.2019
High School Diploma -
Cypress Park High School
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