Deborah Page
Williamsport,PA
Summary
Experienced customer service professional with a background in cashiering, shipping coordination, and team collaboration. Skilled in accurate transactions, customer assistance, and maintaining organized work areas. Focused on smooth daily operations and positive customer experiences.
Overview
43
43
years of professional experience
Work History
Cashier, Customer Service
Sav A Lot
10.2023 - Current
- Assisted customers with purchases, pricing questions, and checkout concerns.
- Processed cash, debit, and credit transactions accurately at point of sale.
- Balanced register drawer and resolved cash discrepancies according to store policy.
- Bagged groceries carefully to protect fragile items and improve customer satisfaction.
- Maintained clean, organized checkout area and stocked nearby impulse merchandise.
- Supported new cashiers with register procedures, customer service, and checkout workflow.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
Estate Sale Organizer and Sales Team
CAS Estate Sales
03.2014 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Shipping Load Coordinator
Alcan Cable
06.1983 - 09.2009
- Coordinated outbound load schedules to align shipping priorities with production and customer requirements.
- Monitored loading operations to ensure safe handling of cable products and compliance with procedures.
- Verified shipment documentation, load counts, and product codes for accurate freight release.
- Organized dock activities to maintain smooth material flow between warehouse, carriers, and production.
- Resolved shipment discrepancies by reconciling orders, inventory records, and carrier paperwork.
- Improved load sequencing to reduce congestion and support consistent dispatch readiness.
- Supported sales team by providing accurate quotes on shipping costs, helping secure new business contracts.
- Initiated cost-saving measures by identifying areas where consolidation could occur without sacrificing service quality or delivery timelines.
- Worked proactively with other departments such as procurement and production planning to anticipate potential impacts on shipment schedules.
Education
High School Diploma -
WILLIAMSPORT AREA HIGH SCHOOL
Williamsport, PASkills
- Cash handling
- Customer service
- Strong work ethic
- Exemplary customer service
- Time management
- Workspace organization
- Transaction accuracy
- Team collaboration
- Reliability and punctuality
- Customer interaction
- Professionalism and courtesy
- Effective communication
Timeline
Cashier, Customer Service
Sav A Lot
10.2023 - Current
Estate Sale Organizer and Sales Team
CAS Estate Sales
03.2014 - 12.2021
Shipping Load Coordinator
Alcan Cable
06.1983 - 09.2009
High School Diploma -
WILLIAMSPORT AREA HIGH SCHOOL