TAYLOR SANDELL
North Hollywood,CA
Summary
Dedicated and versatile healthcare and customer service professional with over 8 years of experience in clinical support, patient care, and administrative operations. Skilled in managing front and backoffice tasks in high-paced medical environments, including plastic surgery and optometry settings. Proven ability to deliver compassionate patient care, coordinate schedules, and serve as an effective liaison between patients, families, and healthcare teams. Strong background in home health assistance, with expertise in personal care and daily living support for hospice patients. Demonstrated success in marketing and sales within the beauty industry, with a talent for building client relationships and managing inventory. Highly organized and detail-oriented, with a commitment to enhancing patient experience and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front and Back Office
Plastic Surgery
Beverly Hills, CA
12.2021 - Current
- Organized patient appointments and coordinated with healthcare providers to optimize schedules
- Delivered detailed patient education on treatments, medications, and aftercare, while developing and managing individualized plans in collaboration with surgeon
- Acted as the primary point of contact between patients, families, and healthcare providers to foster clear communication
- Facilitated patient access to medical equipment, home health services, and community resources; resolved issues to ensure a seamless patient experience
- Documented patient histories and vital signs
- Assisted physicians during exams and administered medications as prescribed
- Collected and prepared lab specimens, performed basic lab tests, and educated patients on medication and dietary needs
- Supported aftercare by taking photos and preparing patients post-procedure
Home Health Aide
Hospice Home Health Aid
Palm Springs, CA
01.2019 - 12.2023
- Assisted with bathing, dressing, grooming, and mobility, including transfers from bed to wheelchair
- Monitored vital signs, administered medications as directed, and supported physical therapy routines
- Prepared meals, performed light housekeeping, managed errands, and provided companionship and mental stimulation to patients
Marketing/Sales
Anastasia Of Beverly Hills
01.2019 - 01.2023
- Marketed and demonstrated makeup launches to retail stores (e.g., Sephora, Ulta)
- Oversaw product inventory and maintained detailed sales records
- Reported directly to the National Sales Manager on sales metrics and inventory status
Optometric Assistant
D.S. Vision Care
08.2014 - 01.2016
- Greeted patients, recorded medical histories, and prepped them for eye examinations
- Conducted preliminary exams (e.g., visual acuity testing) and assisted with contact lens fittings and patient education
- Scheduled appointments, managed records, handled billing, and helped patients select and fit eyewear, providing maintenance education
Education
Associate of Science -
Glendale Community College
11.2024
Associates -
Normandale Community College
Bloomington, MN04.2022
Skills
- Sales and product knowledge
- Multitasking and time management
- Customer relationship management
- Analytical decision-making skills
- EMR / EHR
- Tech Savvy
- Effective communication
- Patient Care Support
Certification
CPR Certification
Timeline
Front and Back Office
Plastic Surgery
12.2021 - Current
Home Health Aide
Hospice Home Health Aid
01.2019 - 12.2023
Marketing/Sales
Anastasia Of Beverly Hills
01.2019 - 01.2023
Optometric Assistant
D.S. Vision Care
08.2014 - 01.2016
Associate of Science -
Glendale Community College
Associates -
Normandale Community College
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