Taylor Sanders

Work History

Ulta, Target

White Marsh, MD

07.2022 - Current

Created and presented monthly, quarterly and annual reports to district management regarding metrics.
Identified needs of customers promptly and efficiently.
Delegated daily tasks to team members to optimize group productivity.
Reviewed completed work to verify consistency, quality and conformance.
Worked closely with human resources to support employee management and organizational planning.
Trained and supported team members and team leaders.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Fostered positive employee relationships through communication, training and development coaching.
Monitored operations and reviewed records and metrics to understand company performance.

Ulta Beauty

White Marsh, MD

10.2021 - 07.2022

Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Received new inventory, replenished supplies and optimized displays.
Maintained clean and organized counters and work areas.
Performed scheduled resets to incorporate new products and support promotions.
Displayed merchandise to present visually appealing arrangements that drive sales.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Fulfilled shipment needs and store-to-door orders.

Levi Strauss and Co

Hanover, MD

12.2020 - 11.2021

Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Created successful plans to maximize profits and reduce loss.
Directed and supervised staff performance.
Counted and balanced registers.
Delegated work to staff, setting priorities and goals.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Cultivated store brand and accomplished strategic business initiatives through close collaboration with the store manager.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

American Eagle Outfitters, Inc

Bel Air, MD

04.2018 - 11.2020

Advertised and promoted open positions using social media and digital marketing procedures.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Trained and mentored newer recruits in successful strategies for retail services.
Sourced, qualified and conducted screening interviews with job candidates.
Scheduled or conducted new employee orientations.
Stocked shelves, racks and bins with new or transferred merchandise.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Communicated and coordinated planogram execution with store associates.
Analyzed sales figures and market trends to anticipate product needs.
Coordinated staff schedules and other labor activities to foster seamless delivery of service.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Harford Technical High School

Bel Air, MD

08.2018 - 05.2019

Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Sanitized workstations and salon equipment to reduce risk of infection.
Pre-booked future appointments to increase repeat business.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.