Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Taylor Saunders

Ames,IA

Summary

Dedicated manager in training with a strong focus on customer service and employee training. Skilled in quality control and time management, ensuring operational excellence in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Manager in Training

McDonald's
Dyersville, Iowa
03.2024 - 08.2026
  • Trained team members on operational standards and customer service, enhancing overall team competency.
  • Delegated employee assignments, monitored progress, and evaluated performance to ensure team accountability and development.
  • Assisted management in executing promotional campaigns and special events, contributing to increased customer engagement.
  • Oversaw food preparation processes, ensuring compliance with quality and safety regulations.
  • Maintained cleanliness and organization of the restaurant environment to enhance customer experience.
  • Worked closely with customers to understand needs and resolve diverse issues.

Barista

Roast & Toast
Delhi, Iowa
08.2024 - 07.2025
  • Provided friendly customer service while taking and processing orders efficiently.
  • Prepared high-quality coffee beverages following standard recipes and techniques.
  • Operated espresso machines and other equipment to ensure optimal performance.
  • Maintained cleanliness and organization of the coffee shop and workstations.

Barista

Scooters
Manchester, Iowa
03.2023 - 11.2023
  • Provided friendly customer service while taking and processing orders efficiently.
  • Prepared high-quality coffee beverages following standard recipes and techniques.
  • Operated espresso machines and other equipment to ensure optimal performance.
  • Maintained cleanliness and organization of the coffee shop and workstations.

Education

High School Diploma -

Iowa State University
Ames, IA
09-2026

Skills

  • Operational standards
  • Employee training
  • Team development
  • Project management
  • Quality control
  • Time management
  • Customer service

Affiliations

  • Fine Arts (Musical, Play, Speech- IE & Large Group, Band- Jazz, Pep, Concert, Choir- Jazz, Concert)
  • MS Volleyball Coach
  • School Newspaper Writer
  • Teacher's Assistant
  • Mentor
  • XC Manager

Timeline

Barista

Roast & Toast
08.2024 - 07.2025

Manager in Training

McDonald's
03.2024 - 08.2026

Barista

Scooters
03.2023 - 11.2023

High School Diploma -

Iowa State University
Taylor Saunders