Fabiola Cruz Cruz
Certified Training Manager motivated to improve organization and employee performance by creating environment of mutual respect, trust, consensus-building and accountability. Exceptional talent delivering multi-modal training across functions to improve knowledge and performance.
Work History
Certified Training Manager
11 Years 7 MonthsResults-driven Operations Manager with a proven track record of building high-performing teams, establishing sustainable training cultures, and optimizing scheduling systems to balance labor costs with exceptional guest experiences. Adept at driving operational excellence, food safety compliance, and shift efficiency while aligning team goals with organizational values.
Field Leader
3 Years 9 MonthsStrategic Multi-Unit Operations Leader with a history of driving regional growth, protecting brand standards, and maximizing profitability across multiple restaurant locations. Proficient in talent planning, leadership development, and successive promotion modeling to build a strong pipeline of high-performing General Managers. Adept at ensuring rigorous food safety compliance, validating operational systems through high-impact field visits, and conducting cross-functional business reviews to consistently exceed annual sales and cash flow targets.
Education
High School Diploma
Skills
Accomplishments
- 11+ years working for Chipotle
- Collaborated with CTMs for launch of rewards program
- Trained 2 external General Managers
- Participated in of 7+ Restaurateur & CTM validations
- Participated in Guest Obsessed Games at AMC 2026
- Most recently, developed a GM in 6 months
Certification
- HACCP Certification and Training
- Servsafe Certification