Taylor Saxton
Wittmann,AZ
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Tiki Star
Peoria, AZ
03.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Server
Booty’s Wings Burgers and Beer
Goodyear, AZ
04.2022 - 02.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
House Cleaner
Mop Copz
Surprise, AZ
01.2021 - 07.2021
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Polished metal fixtures in kitchen and bathroom areas.
- Emptied wastebaskets and replaced liners.
- Washed windows inside and outside as needed.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Maintained supplies such as paper towels, toilet tissue, soaps.
Service Assistant
Longhorn Steakhouse
Surprise, AZ
03.2018 - 01.2020
- Assisted servers and bartenders with daily tasks
- Bussed tables in a timely manner
- Performed opening and closing duties as assigned.
- Greeted customers and sat them at desired table.
- Resolved customer complaints promptly and efficiently.
- Answered phones to take incoming orders or address customer concerns.
- Maintained cleanliness of store by organizing shelves and displays according to company standards.
Education
High School Diploma -
Paradise Honors High School
Surprise, AZ05-2019
Skills
- Food Running
- Food inspection
- Supply Restocking
- Table Setting
- Guest Engagement
- Order Management
- Effective customer upselling
- Strong Work Ethic
- Service prioritization
- Sales expertise
- High-volume dining
- POS operation
- Order Accuracy
- Cash Handling
- Relationship Management
- Performance Improvement
- Positive and professional
- Professional Appearance
- Suggestive Selling
- Price memorization
- Exceptional customer service
- Point of Sale (POS) system operations
- Regulatory Compliance
Timeline
Server/Bartender
Tiki Star
03.2024 - Current
Server
Booty’s Wings Burgers and Beer
04.2022 - 02.2024
House Cleaner
Mop Copz
01.2021 - 07.2021
Service Assistant
Longhorn Steakhouse
03.2018 - 01.2020
High School Diploma -
Paradise Honors High School